Commission Management Specialist

7 days ago


Bengaluru, Karnataka, India ZeroFox Full time

Job Summary

">
  • ">
  • We are seeking a highly skilled Commission Analyst to join our team at ZeroFox.">
  • This individual will serve as the subject matter expert on SPIFF, our commission management software, and possess experience with Salesforce CPQ.">
  • The ideal candidate will have a keen eye for identifying trends, uncovering performance anomalies, and establishing meaningful KPIs to enhance our commission programs.">
">Main Responsibilities">
  • ">
  • SPIFF Configuration & Management">
    • ">
    • Configure SPIFF to align with company commission plans, including quotas, rates, SPIFFs, and accelerators.">
    • Monitor SPIFF calculations for accuracy and troubleshoot discrepancies.">
    • Collaborate with payroll to ensure timely and accurate commission payouts.">
    ">
  • Collaboration with Sales Operations">
    • ">
    • Work closely with Sales Operations to align commission plans with Salesforce CPQ and other sales tools.">
    • Validate and ensure data consistency between SPIFF, Salesforce CPQ, and other integrated systems.">
    ">
  • Contest & Incentive Program Tracking">
    • ">
    • Track and report on progress for sales contests, including performance against specific metrics.">
    • Manage qualification tracking for the annual club/incentive trip, ensuring accurate data and reporting.">
    ">
  • Performance Reporting & Analysis">
    • ">
    • Develop and maintain performance reporting dashboards to monitor commission plan effectiveness.">
    • Identify anomalies in commission plan performance (e.g., overperformance or underperformance).">
    • Provide actionable insights and recommendations to leadership to improve commission plan design.">
    ">
  • Establish Commission KPIs">
    • ">
    • Define and track KPIs to measure the success of commission plans over time.">
    • Collaborate with Finance and Sales Operations to adjust commission structures based on data-driven insights.">
    ">
Requirements">
  • ">
  • Qualifications">
    • ">
    • Experience with SPIFF Software: Proven expertise in configuring and managing SPIFF for commission plans.">
    • Salesforce CPQ Knowledge: Strong familiarity with Salesforce CPQ, including integrations and data flow.">
    • Analytical Skills: Advanced analytical skills to monitor performance, identify trends, and solve complex problems.">
    • Attention to Detail: Exceptional accuracy and detail orientation, especially in data entry and analysis.">
    • Collaboration Skills: Ability to work effectively across Finance, Sales Operations, and Payroll teams.">
    ">
  • Technical Proficiency">
    • ">
    • Advanced Excel skills (e.g., pivot tables, complex formulas, data visualization).">
    • Familiarity with reporting tools such as Tableau, Power BI, or Salesforce dashboards.">
    ">
Preferred Qualifications">
  • ">
  • Prior experience with incentive plan design and administration.">
  • Understanding of ASC 606 and commission-related revenue recognition.">
  • Strong project management skills with the ability to handle multiple priorities.">
">Key Attributes for Success">
  • ">
  • Proactive problem solver with a continuous improvement mindset.">
  • Strong communication skills to present insights to non-technical stakeholders.">
  • Team player who can work independently and collaboratively in a fast-paced environment.">
">Benefits">
  • ">
  • Competitive compensation.">
  • Community-driven culture with employee events.">
  • Generous time off.">
  • Best-in-class benefits.">
  • Fun, modern workspace.">
  • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture.">
">

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