Condition Monitoring Specialist
4 days ago
Career Area: Product Support
Your Work Shapes the World at Caterpillar Inc. When you join us, you're joining a global team who cares not just about the work we do, but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world so we can all enjoy living in it.
Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring, fluid analysis, equipment inspections, electronic data, repair history, and site conditions, and provides meaningful insights as to what is happening on the equipment.
In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high-quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share, and grow parts and service sales while reducing the customer's costs through equipment management efficiency.
Responsibilities:- Day-to-day management of a team of 15 management and agency employees.
- Create and maintain an engaging organizational climate culture which encourages teamwork, commitment, employee growth, and a sense of urgency toward business success.
- Ensure division operational goals are achieved via developing collaborative relationships with dealers.
- Understand dealer service growth strategy and dealer needs and utilize this insight to make process improvements.
- Interact very closely with Caterpillar Product Groups as well as other divisions in Chennai, India.
- Individual typically having technical education, practical experience related to the field of Condition Monitoring Fleet management.
- A degree in Mechanical engineering, Electrical engineering, Industrial engineering or related field.
- Min of 7 years of hands-on experience in condition monitoring, trouble shooting, and identifying issues.
- Knowledge of different products and equipment used in various industries.
- Outstanding team player.
- Excellent communications skills.
- Familiar with dealer product support operations.
- Certification on Oil Analysis Fleet.
- Previous Caterpillar experience.
- Managing team performance is added advantage.
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