Customer Support Representative

2 days ago

Thiruvananthapuram, Kerala, India beBeeCandidate Full time ₹ 22,000 - ₹ 35,00,000
Job Role: Candidate Support Specialist

We are seeking a dedicated individual to manage candidate communications, verify documentation, and ensure professionalism in all interactions.

  • This internship is a blend of customer support and candidate outreach, focusing on resolving issues and enhancing the overall candidate experience.

About the Opportunity:

  • The successful candidate will be responsible for addressing inquiries and resolving issues via email or chat.
  • They will review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • The ideal candidate will educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • They will document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
  • Candidate Success Managers will work collaboratively with the selected individual to address candidate needs and enhance the overall experience.
  • The chosen candidate will create and maintain support documentation to streamline common and recurring questions.
  • They will assist with tasks such as updating candidate information and informing internal teams of any escalated issues.

Required Skills and Qualifications:

  • High Agency: Proactive decision-making and tackling challenges.
  • Communication Champion: Clear, professional, and empathetic communication.
  • Detail Detective: Problem-solving skills with attention to detail.
  • Tech Savvy: Comfortable with Google Sheets and eager to learn new software tools.
  • Team Player: Collaborative attitude with a willingness to learn and grow.

Benefits:

  • This internship offers a unique opportunity to gain valuable experience in customer support and candidate outreach.
  • The selected individual will have the chance to develop their problem-solving skills and improve the candidate experience.
  • They will be part of a dynamic team working collaboratively to achieve common goals.

  • Customer Support Representative

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeCommunication Full time ₹ 3,20,000 - ₹ 4,80,000

    Customer Support Role OverviewWe are seeking a highly skilled and professional customer support representative to handle both voice and non-voice interactions.Key ResponsibilitiesVoice Support:Respond to inbound customer calls in a professional and friendly manner, addressing inquiries, complaints, and technical issues.Provide clear, accurate, and timely...

  • Customer Support Representative

    3 days ago

    Thiruvananthapuram, Kerala, India Infoblox Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple,...

  • Customer Experience Representative

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Experience Representative OpportunityWe are seeking a dedicated and enthusiastic individual to fill the role of Customer Experience Representative. This position is ideal for those who excel in communication, problem-solving, and building strong relationships.Key Responsibilities:Deliver exceptional customer experiences by resolving queries and...

  • Dedicated Customer Support Representative Wanted

    4 days ago

    Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Opportunity:We are seeking a dedicated and organized individual to join our team as a Customer Support Representative.This full-time role is located in Gurugram and requires the ability to work effectively in a fast-paced environment.Key Responsibilities:To address customer inquiries across various platforms, ensuring timely and effective resolution.To...

  • Customer Service Representative

    5 days ago

    Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeThe ideal candidate will be responsible for delivering exceptional customer experiences, managing front desk operations and making outbound calls to potential clients. This role requires a professional demeanor, excellent communication skills and the ability to multitask efficiently.Key Responsibilities:Manage front...

  • Customer Service Representative

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to join our team in delivering exceptional support experiences.Key Responsibilities:Handle incoming calls and respond to customer queries in a timely and professional manner, resolving issues effectively and escalating when necessary.Make outbound calls to...

  • Customer Support Associate

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000

    We are seeking a Customer Support Associate to join our team. As a key member, you will be responsible for providing exceptional customer service via various channels, ensuring timely resolution of inquiries and consistently delivering a positive experience.Key Responsibilities:Respond promptly to customer inquiries via chat, email, and phoneSolve complex...

  • Entry-Level Customer Support Role

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Customer Service Representative OpportunityWe are seeking enthusiastic and detail-oriented fresh graduates with Arts and Science background to join our team as Customer Service Representatives.Key Responsibilities:Excellent communication skills for providing top-notch customer supportAbility to work effectively in a dynamic environment with flexibility to...

  • Customer Service Representative

    1 week ago

    Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 4 - ₹ 8

    Job Title: Customer Service RepresentativeDescription:We are seeking a skilled professional to provide exceptional customer service and support. As a key member of our team, you will be responsible for delivering outstanding service to our customers.Strong communication skills in English are essential for this role. You must be able to effectively...

  • Customer Support Specialist

    7 days ago

    Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 2,28,000

    Job Title: Customer Service RepresentativeRole Overview:We are seeking a highly skilled and empathetic professional to provide exceptional customer support via phone calls. This is an exciting opportunity for genuine service and career growth in a dynamic organization.Key Responsibilities:Deliver top-notch customer experience by addressing queries and...