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High-Growth Career Advisor
3 weeks ago
About Us
">Emeritus is dedicated to providing high-quality education by partnering with top-tier universities worldwide. We make accessible and affordable learning opportunities for individuals, companies, and governments globally.
">Our unique model combines state-of-the-art technology, innovative curricula, and hands-on instruction from senior faculty, mentors, and coaches to educate learners across 80+ countries. Founded in 2015, we have educated more than 250,000 individuals and offer various programs, including short courses, degree programs, professional certificates, and executive education.
">As a Program Advisor, you will contact warm leads via phone and email to consult potential students on how our programs can help them achieve their career goals. You will work with a student-first mentality, providing white glove service, helping the potential student make an informed decision, and advising them as if they were your family and friends.
">Your Role:
">As a Program Advisor, your key responsibilities include:
">- ">
- Advising career changers on how our world-class education can help launch them into a high growth career.">
- Building and managing pipeline of leads that have inquired about our programs.">
- Providing in-depth and customized information to interested students via phone and email.">
- Guiding learners through the enrolment process by following up and building urgency without being pushy.">
- Adhering to the inside sales process, tools, and data management processes and workflow.">
- Providing feedback to leadership on call quality, observed trends, and insights from student conversations.">
Key Skills and Qualifications:
">To succeed in this role, you must possess the following skills and qualifications:
">- ">
- 2+ years of inside sales/consultative selling experience with a consistent track record of exceeding targets in International Edtech markets.">
- Excellent verbal, written communication, listening, and critical thinking skills.">
- Strong phone presence.">
- Comfortable making 120+ dials and/or emails a day to connect with warm leads.">
- Experience using a CRM (Salesforce preferred).">
- Growth Mindset and ability to implement feedback.">
- Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrolment process that require follow up.">
- Ability to work remotely and hit metrics without being micromanaged.">
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.