Post-Close Document Coordinator

6 days ago


Mount Abu, Rajasthan, India beBeeInspection Full time US$ 60,000 - US$ 83,000

Job Title: Customer Support Specialist

We are seeking a skilled professional to join our team as a Customer Support Specialist. The successful candidate will be responsible for reviewing and updating construction documents, maintaining budget details, assigning inspection orders, communicating with lenders, contractors, and field inspectors.

Key Responsibilities:

  • Review and update construction documents to ensure completeness and accuracy
  • Maintain and update construction budget details while placing inspection orders with field inspectors
  • Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe
  • Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation
  • Coordinate with stakeholders through email and phone communication to ensure order fulfillment
  • Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion
  • Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency

Requirements:

  • Graduate degree in a relevant field
  • Excellent attention to detail in reviewing documentation and identifying gaps
  • Excellent communication skills to interact with clients, contractors, and inspectors
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Must have experience in US mortgage documents review process

Benefits:

  • Competitive base salary
  • 401k plans with company matching
  • Comprehensive medical, dental, and vision insurance plans
  • Tax-free flexible spending account
  • Life insurance, short-term, and long-term disability
  • Paid holidays and accrued PTO
  • Free snacks, drinks, and coffee
  • Lots of employee engagement activities

About Us:

We value diversity and are an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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