Process Executive Leader
5 days ago
Job Title: Resolution Specialist – Principle Process Executive
Job Summary:
We are seeking a highly skilled Resolution Specialist to join our team at Equiniti Trust Company, LLC. As a key member of our US Shareholder Services department, you will be responsible for managing complex complaints and providing timely resolutions to stakeholders.
Key Responsibilities:
- Produce custom written complaint responses to mitigate financial and reputational risk
- Manage multiple complex complaints concurrently, ensuring timely resolutions and effective communication with stakeholders
- Coordinate meetings with the legal team to review sensitive matters and request action and resolution updates from department leaders
- Maintain detailed records of complaints, resolutions, and root causes, and prepare responses to regulatory agencies
- Perform extensive research to resolve problems, inquiries, and complaints, and collaborate with business partners to drive process development and identify opportunities for improvement
- Document research, communication, and resolution to ensure key data is accurately captured, and follow through with all inquiries to ensure resolution
- Analyze complaint data and create/disseminate reporting to inform business decisions
Requirements:
- Knowledge of legacy EQ and AST systems, including CSW, Cares, and Sirius
- Ability to simplify complex situations and problem solve, with strong verbal and written communication skills
- High comprehension of risk and compliance requirements, risk mitigation measures, and regulatory compliance standards
- Transfer agent operations experience, with ability to work independently and seek clarity and support where appropriate
- Exceptional customer service and professionalism, with ability to navigate multiple computer systems and applications
- Strong analytical skills, with high attention to detail and accuracy, and ability to write reports to the end user need
- Ability to learn new tasks with minimal supervision, and prioritize and meet stringent deadlines
Equiniti is an equal opportunities employer.
-
Process Executive Leader
3 weeks ago
Chennai, Tamil Nadu, India Equiniti Full timeJob Title: Resolution Specialist – Principle Process ExecutiveBusiness Function/Department: US Shareholder ServicesJob Summary: We are seeking a highly skilled Resolution Specialist to join our team at Equiniti Trust Company. The successful candidate will be responsible for managing complex complaints, providing timely updates to stakeholders, and...
-
Process Executive Leader
3 weeks ago
Chennai, Tamil Nadu, India Equiniti Full timeJob Title: Resolution Specialist – Principle Process ExecutiveBusiness Function/Department: US Shareholder ServicesReporting to (Job Title): Operations ManagerRole Summary: We are seeking a highly skilled Resolution Specialist to join our team at Equiniti Trust Company, LLC. The successful candidate will be responsible for managing complex complaints,...
-
Process Executive Leader
2 weeks ago
Chennai, Tamil Nadu, India Equiniti Full timeJob Title: Resolution Specialist – Principle Process ExecutiveCompany: Equiniti Trust Company, LLCDepartment: US Shareholder ServicesJob Summary: We are seeking an experienced professional to join our team as a Resolution Specialist – Principle Process Executive. The successful candidate will be responsible for managing multiple complex complaints and...
-
Executive Leader
2 weeks ago
Chennai, Tamil Nadu, India Star Health Full timeStar Health & Allied Insurance Co. Ltd. is a leading health insurance company in India, headquartered in Chennai. We are seeking a highly skilled and experienced professional to join our team as a Senior Executive. The successful candidate will be responsible for handling inbound calls and emails, resolving customer inquiries and requests, and working...
-
Executive Assistant for Leaders
3 weeks ago
Chennai, Tamil Nadu, India JLL Full timeEmpowering Your CareerJLL is a leading global provider of real estate and investment management services. We're committed to hiring talented individuals and empowering them to thrive in their careers.About the RoleWe're seeking an Executive Assistant for Leaders to support our team. As a key member of our team, you'll provide administrative support to our...
-
Sales Process Leader
5 days ago
Chennai, Tamil Nadu, India Logas Full timeSales Process LeadershipAt Logas, we are seeking a Sales Process Leader to oversee the sales process and make new clients. This role involves identifying business ideas to promote our app to retail customers.Key Responsibilities:Generate leads and negotiate sales to make orders from customers.Maintain fruitful relationships with customers and address their...
-
Executive Leader
4 days ago
Chennai, Tamil Nadu, India Max Life Insurance Full timePosition Senior Operations Executive Role Highlights Leader of Operations – AXIS Reporting Structure Reports to Chief Vice President - Axis Team Size Single Member Team Location Offices in Kolkata Band 4B
-
Business Process Automation Leader
3 weeks ago
Chennai, Tamil Nadu, India SourceHOV Full timeAbout Exela TechnologiesExela Technologies, a global business process automation leader, combines industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions is deployed across banking, healthcare, insurance, and other industries to support mission-critical environments.Key ResponsibilitiesExcellent communication...
-
Executive Leader
3 weeks ago
Chennai, Tamil Nadu, India Arting Digital Private Limited Full time**Job Title:** Executive Leader - Mumbai and Chennai**Job Summary:** We are seeking an experienced Executive Leader to join our team at Arting Digital Private Limited. The successful candidate will be responsible for leading our sales team in Mumbai and Chennai, driving business growth and ensuring excellent customer service.**Key Responsibilities:**Lead and...
-
IT Demand Management Leader
4 days ago
Chennai, Tamil Nadu, India Hapag-Lloyd Full timeHapag-Lloyd is seeking an experienced IT Demand Management Leader to develop and implement a standardized IT demand management process. The ideal candidate will have a strong understanding of cloud computing and SaaS solutions, as well as experience with IT service management frameworks such as ITIL. As an IT Demand Management Leader, you will be responsible...
-
Executive Leader
3 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeJob Title: Senior ExecutiveJob Summary:We are seeking a highly skilled Senior Executive to join our team at Royal Enfield. The successful candidate will be responsible for handling the CRM function and supporting the Audit function at our CWH, Indospace Facility.Key Responsibilities:Administration and custodian of WH claim and customer resolution process for...
-
Business Operations Leader
2 weeks ago
Chennai, Tamil Nadu, India Coreimpaqt-s Full time**Job Title:** Business Operations LeaderAt Coreimpaqt-s, we are seeking a highly skilled Business Operations Leader to join our team. This role will be responsible for leading our healthcare operations team and ensuring the smooth execution of our medical coding and billing processes.**Key Responsibilities:**Lead the healthcare operations team to achieve...
-
Executive Assistant for Senior Leaders
3 weeks ago
Chennai, Tamil Nadu, India JLL Full timeEmpowering Your Career at JLLJLL is a leading global provider of real estate and investment management services. We're committed to hiring talented individuals and empowering them to thrive in their careers.About the RoleWe're seeking an Executive Assistant to support our senior leaders. As a key member of our team, you'll provide administrative support,...
-
Sales Executive Leader
2 weeks ago
Chennai, Tamil Nadu, India WALLOP ADVERTISING PRIVATE LIMITED Full timeCompany OverviewWALLOP ADVERTISING PRIVATE LIMITED is a leading Out-Of-Home Media company with a focus on innovation. Founded in 2010 by Shahid Hakim, we provide unique platforms for brands to engage with their customers.Job OverviewWe are seeking a Sales Executive Leader to drive sales and revenue growth by building and maintaining strong relationships with...
-
Tooling Project Leader
3 weeks ago
Chennai, Tamil Nadu, India NOVARES Full timeJob Title: Tooling Project LeaderNovares is seeking a highly skilled Tooling Project Leader to join our team in Mahindra World City, Chengalpattu.Job Summary:The Tooling Project Leader will be responsible for managing the design, launch, and execution of injection molding tool development projects, ensuring they meet the project's Quality, Cost, and...
-
Senior Executive EXL Leader
1 week ago
Chennai, Tamil Nadu, India exl Full timeJob RequirementsAs a Senior Executive at EXL, you will be responsible for managing a team and ensuring the successful completion of audits with quality.Strong Excel skills and ability to work independently are essential.Flexibility and good communication are key to success in this role.You will be responsible for following all aspects of SOP without...
-
Software Domain Leader
3 weeks ago
Chennai, Tamil Nadu, India Alstom Full timeJob Title: Software Domain LeaderAlstom is seeking a highly skilled Software Domain Leader to join our team. As a key member of our organization, you will be responsible for leading the software domain and ensuring the successful delivery of projects.Key Responsibilities:Manage the resources required for executing engineering activities within the software...
-
Chennai, Tamil Nadu, India idigilogic Full timeJob Summary: We are seeking a highly skilled and experienced Director of Talent Acquisition to lead our leadership hiring efforts. As a key member of our HR team, you will be responsible for identifying, attracting, and hiring top-level executives and senior leaders who share our organization's vision and values.Responsibilities:Partner with our leadership...
-
Chennai, Tamil Nadu, India Polmann India Limited(Rubber Products Division) Full timeJob Title: Executive Marketing Leader for Rubber ProductsJob Description:We are seeking an experienced Executive Marketing Leader for Rubber Products to join our team at Polmann India Limited (Rubber Products Division). The ideal candidate will have a strong background in marketing, sales, and business development, with a focus on rubber products.Key...
-
Strategic Business Leader
3 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeAbout Saaki Argus & Averil ConsultingWe are a leading consulting firm that helps businesses achieve their strategic objectives. We are currently seeking a highly experienced and skilled Strategic Business Leader to join our team.Job SummaryThe Strategic Business Leader will be responsible for leading our client's gold business strategy, planning, and...