Client Relations Specialist

21 hours ago

Gurgaon, Haryana, India beBeeClientRelations Full time ₹ 8,00,000 - ₹ 17,50,000
Job Title: Client Relations Specialist Overview

The role of the Client Relations Specialist is to act as the primary point of contact for assigned clients, ensuring timely communication and service delivery. The ideal candidate will have experience working in a professional services environment, with a strong focus on building and maintaining client relationships.

The successful candidate will be highly organized, able to work well under pressure, and possess excellent analytical and problem-solving skills. They will also be able to adapt quickly to changing priorities and demonstrate a strong commitment to delivering exceptional results.

Key Responsibilities
  • Act as the primary point of contact for assigned clients, ensuring timely communication and service delivery.
  • Understand client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).
  • Coordinate end-to-end campaign execution, ensuring timelines, quality standards are met, and delivering value-added services to clients.
  • Assist in developing presentations, proposals, and campaign reports for clients.
  • Monitor campaign performance, prepare status updates, and share insights with clients.
  • Build and maintain strong relationships with clients through consistent support and value addition.
  • Identify opportunities to upsell/cross-sell agency services.
  • Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.
Requirements
  • Mandatory: Prior experience in a professional services environment (13 years preferred).
  • Strong communication, interpersonal, and presentation skills.
  • Ability to multitask and manage multiple projects simultaneously.
  • Basic understanding of marketing principles and strategies.
  • Graduate/Postgraduate in Marketing, Business Administration, or related field.
  • Proficiency in MS Office (Excel, PowerPoint, Word).

This role requires a proactive and detail-oriented individual who can work well in a fast-paced environment. If you are a motivated and organized professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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