
Senior Training Lead
14 hours ago
The Associate General Manager is responsible for spearheading the development, implementation, and execution of comprehensive training programs across the entire team.
Main Responsibilities include:
- Strategic Training Program Development & Execution
- Leadership & Team Enhancement
- Quality Assurance & Process Optimization
- Cross-functional Collaboration & Stakeholder Engagement
- Performance Monitoring & Reporting
- Innovation in Training Methods
Necessary Qualifications include:
- At least 15 years of experience in training operations, process coaching, or quality management
- Extensive expertise in coding systems
- Advanced leadership skills with a proven track record of mentoring and managing teams of trainers, process coaches, and managers
- Exceptional analytical and problem-solving abilities to resolve complex training-related challenges
Preferred Qualifications include:
- Coding Certification – AAPC/AHIMA
- Proven experience in a senior management role overseeing a team of managers, trainers, or quality leaders in a high-volume environment
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