Guest Services Representative

2 weeks ago


Ahmedabad, Gujarat, India konrad integrated Full time
Job Summary

We are seeking a highly skilled Guest Relation Executive to join our team at Konrad Integrated. The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Welcome and greet guests in a professional and courteous manner
  • Allocate resources efficiently to meet changing demands and deliver results
  • Stay responsive to change and adapt to new skills and knowledge
  • Provide information about the mall, its brands, and ongoing activities
  • Deal with customers in a professional and respectful manner
  • Address complaints and concerns promptly and effectively
  • Maintain the cleanliness of restrooms and floors
  • Support other functions as needed
  • Adhere to management's rules, regulations, and policies
  • Analyze customer feedback and preferences
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be responsive to change.

We offer a competitive salary and benefits package to the successful candidate.



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