Guest Service Associate
4 weeks ago
Job Summary
We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.
Key Responsibilities
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis.
- Establish and maintain seamless coordination & cooperation with all departments of AccorHotel to ensure maximum cooperation productivity morale and guest service.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Requirements
- Service focused personality is essential and previous leadership experience required.
- Prior experience working with Opera or a related system.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts actions and opportunities clearly with strong networking skills.
- Ability to lead by example believe in a strong team culture and set the scene for high performance.
What We Offer
As a Guest Service Associate at AccorHotel, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest service and creating memorable experiences for our guests.
Employment Type
Full-time
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