Guest Service Associate

4 weeks ago


Ahmedabad, Gujarat, India AccorHotel Full time

Job Summary

We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.

Key Responsibilities

  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis.
  • Establish and maintain seamless coordination & cooperation with all departments of AccorHotel to ensure maximum cooperation productivity morale and guest service.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Requirements

  • Service focused personality is essential and previous leadership experience required.
  • Prior experience working with Opera or a related system.
  • Proven ability to build and maintain good relationships with all stakeholders.
  • Communicate thoughts actions and opportunities clearly with strong networking skills.
  • Ability to lead by example believe in a strong team culture and set the scene for high performance.

What We Offer

As a Guest Service Associate at AccorHotel, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest service and creating memorable experiences for our guests.

Employment Type

Full-time



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