Senior Application Specialist

7 days ago


Chennai, Tamil Nadu, India NielsenIQ Full time
About the Job:
As a Senior Support Specialist on our team, you will be responsible for monitoring applications, active triaging, collaborating with developers, and conducting thorough troubleshooting to identify and resolve application issues. You will also actively contribute to testing and quality assurance, build a comprehensive Knowledge Base, and demonstrate strong verbal and written communication skills.

Your Key Responsibilities Will Include:
  • Monitoring applications, identifying and resolving application issues
  • Collaborating with developers to troubleshoot and resolve application issues
  • Actively contributing to testing and quality assurance, building a comprehensive Knowledge Base
  • Demonstrating strong verbal and written communication skills, addressing executive-level queries


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