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Wellness & Resiliency Professional
2 months ago
About TaskUs:
TaskUs is a provider of digital services and next-generation customer experience to innovative technology companies, helping its clients represent, protect, and grow their brands.
Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally with a presence in twenty-three locations across twelve countries.
We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
Responsibilities:
- Proactively checks-in with Teammates and invites them to individual coaching or group sessions.
- Provides individual and group coaching sessions using a prescribed approach, following the ICF Core Competencies.
- Partners in the creation and implementation of individual action plans of clients.
- Monitors and checks-in with clients at specific times to help them keep track of the achievement of their set goals.
- Schedules and conducts regular and consistent individual and group coaching sessions.
- Creates and organizes confidential client files including intake and session documentation.
- Monitors, collects, and evaluates necessary data to keep track of clients' progress.
- Reports accurate and consistent data by using prescribed tools.
- Assesses for emergency/crisis needs and ensures safety planning with the clients and proper endorsement to mental health professionals.
- Designs and facilitates wellness sessions, outreach programs, and activities that support monthly programming and department objectives.
- Leads or co-leads projects or activities assigned by the Manager and/or Director of Wellness and Resiliency.
- Attends activities and completes all development programs and training sessions required by the department and the company.
Requirements:
- Graduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks.
- Minimum 1 year experience in coaching, mentoring, or counseling.
- Excellent interpersonal skills.
- High level of discretion and confidentiality.
- Outstanding communication skills, with emphasis on listening skills.
- Above Average fluency in written and spoken English.
- A strong desire to help others.
- Flexibility to work with shifting hours.
- Proficient in office software applications.
Preferred Qualifications:
- Experience in and general knowledge of mental health care.
- Certification in Life Coaching.
- Masters Degree in Psychology, Social Work, or similar tracks.
- Licensed Psychologist, Guidance Counselor, or Psychometrician.
