Data-Driven Operations Manager
12 hours ago
Award-winning Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, seeks a skilled Data-Driven Operations Manager to join their dynamic team.
About the Role:
This is a challenging opportunity to work with Amazon's technology, product, business and operations teams to create solutions for our internal and external customers. As a Data-Driven Operations Manager, you will be responsible for managing projects, implementing and improving metrics, and driving process improvement. You will also identify areas of opportunity and present written business recommendations to senior stakeholders.
Key Responsibilities:
- Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations
- Define success criteria for programs and audits processes and create/drive right metrics to track and influence program health
- Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term
- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations
- Analyze and solve business problems at their root
Requirements:
- 2+ years of program or project management experience
Bonus Points:
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
We offer competitive compensation. Salary range $85,000 - $110,000 per year based on location and experience.
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