Data Operations Specialist

7 days ago


Bengaluru, Karnataka, India Amazon Full time

As a key member of Amazon's data operations team, the Lead Data Specialist, ML Data Ops plays a vital role in ensuring the high-quality delivery of data annotation services. With a strong focus on process improvement and stakeholder communication, this position is responsible for driving operational and business goals across multiple lines of business.

The ideal candidate will possess expertise in one or more processes/functions and be proficient in English. They will also have experience in managing process and operational escalations, as well as driving appropriate data-oriented analysis and adoption of technology solutions to achieve operational and business goals.

Some of the key responsibilities of this role include:

  • Actively seeking to understand Amazon's core business values and initiatives
  • Translating those values into everyday practices
  • Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations
  • Communicating and taking the lead role in identifying gaps in process areas and working with all stakeholders to resolve them
  • Being a Subject Matter Expert (SME) for the process and a referral point for peers and junior team members

To succeed in this role, the candidate must have excellent communication (written & oral) skills with the ability to curate responses for Large Language Model (LLM) development. Additionally, they should have experience in analytical, problem-solving, and critical-thinking skills, as well as being comfortable working in a fast-paced, highly collaborative environment.

This is an exciting opportunity for talented individuals who are passionate about delivering high-quality data solutions and making a meaningful impact at Amazon.


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