Become a Customer Success Expert

4 days ago


Nashik, Maharashtra, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Job Opportunity: Customer Success Professional

Work Mode: Work From Office

Location: Pune

Position: Customer Success Associate

Key Responsibilities:
  • Proactively engage with customers to deliver exceptional service and support.
  • Ensure seamless onboarding and ongoing support to enhance customer satisfaction.
  • Address customer inquiries and resolve issues efficiently, focusing on retention and growth.
  • Utilize sales acumen to identify opportunities for upselling and cross-selling.
  • Maintain accurate records of customer interactions and feedback.
Required Skills & Qualifications:
  • Education: Graduate in any field.
  • Languages: English and Hindi (mandatory).
  • Additional proficiency in Tamil / Malayalam / Kannada / Assamese / Odia / Bengali / Gujarati will be an added advantage.
  • Excellent communication skills in English and Hindi with no errors.
  • Strong interpersonal skills with a customer-centric approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in Insurance and/or customer-facing sales roles.
Interview Process:
  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round
Employment Details:
  • Shift: Rotational Shifts (Female employees – day shifts until 8 PM; Male employees – full rotational shifts).
  • Working Days: 6 days a week.


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