Ethnic Wear Sales Leader

1 week ago

Kozhikode, Kerala, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000
Key Roles and Responsibilities

The ideal candidate will oversee the operations of a flagship ethnic wear retail store, ensuring world-class customer service and driving sales performance.

Key Responsibilities:
  • Store Operations & Brand Standards: Manage all aspects of daily store operations including opening/closing, cash handling, and POS systems. Ensure the store reflects the luxury ethnic wear identity through visual merchandising, cleanliness, and ambience.
  • Sales & Customer Experience: Drive sales to achieve and exceed monthly revenue targets. Provide personalized styling guidance for sarees, blouses, and accessories. Handle escalated customer queries, ensuring smooth exchange/return processes as per company policies.
  • Team Leadership: Recruit, train, and supervise sales staff, stylists, and support personnel. Monitor staff performance, set targets, and conduct regular team meetings. Motivate the team to deliver exceptional ethnic wear shopping experiences.
  • Inventory & Stock Control: Oversee stock movement, replenishment, tagging, and barcoding. Maintain accurate records of saree collections and ensure minimal stock loss/shrinkage.
  • Marketing & Engagement: Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews. Coordinate with marketing for influencer visits, live streaming, and customer engagement activities. Promote store offers and exclusive collections through local channels and social media collaborations.
  • Reporting & Compliance: Prepare daily/weekly sales and footfall reports. Ensure compliance with billing, GST, and company policies. Maintain safety and operational excellence within the store.

Required Skills and Qualifications: Strong leadership and people management skills are required, along with excellent communication in English, Bengali, and Hindi. Knowledge of ethnic wear fabrics, draping styles, and customer preferences is essential. A customer-first mindset with problem-solving skills is necessary to thrive in high-footfall seasons (Durga Puja, weddings, festivals).

Education and Experience: The ideal candidate should have a Bachelor's degree (preferred in Retail, Fashion Management, or Business) and 4-6 years of experience in apparel/ethnic retail management. Proven success in achieving sales targets and leading retail teams is a must.

Benefits: Competitive salary + performance incentives, attractive staff discounts on Keya Seth Exclusive sarees & apparel, and growth opportunities within the Keya Seth Group of Companies make this a rewarding career opportunity.

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