Customer Service Operations Director

Job Title: Cloud Operations DirectorWe are seeking an experienced Cloud Operations Director to lead our multi-cloud service operations portfolio, serving SMB customers with 24x7 managed service support. Our current portfolio is Azure-heavy but expanding rapidly to include AWS, GCP, and other IaaS platforms.This role will define new operating models, coach...

Operations DirectorThe ideal candidate will possess exceptional leadership skills and extensive experience in managing daily operations.They will oversee maintaining the highest standards of work from employees, onboarding new team members, and driving business growth.Key Responsibilities:Provide strategic guidance to a team of professionals to achieve...

Job Title:Guest Services DirectorAbout the Role:We are seeking a highly skilled and experienced Guest Services Director to oversee all property operations, ensuring exceptional guest satisfaction and employee well-being. The successful candidate will serve as a role model, demonstrating outstanding hospitality skills and leading by...

Director, Technical ServicesOnit – Professional Services Group – Pune, Maharashtra, India – Full timeOnit is looking for a dynamic and strategic leader to lead our post sale Technical Services team. As the Director, Technical Services, you will play a pivotal role in leading our global team of approximately 100 professionals across Professional...

Job Title: Executive Director - Customer Experience">The role of Executive Director - Customer Experience is pivotal in driving organisational success by ensuring exceptional customer service. This position reports directly to the Data Governance & Delivery head and involves collaborating closely with senior executives to develop and execute strategic...

Job Description:We are seeking an exceptional Operations Director to lead our hotel operations team. This role requires a strategic business leader who can develop and implement departmental strategies to ensure Hotel Operations meet brand standards, target customer needs, and maximize financial performance.The ideal candidate will have a strong background...

Strategic Operations DirectorWe seek a seasoned and strategic leader to oversee the end-to-end operations of a premium US Telecom program.The incumbent will act as key liaison between external clients, internal operations, and support teams, ensuring alignment with contractual obligations and service excellence.This role serves as primary point of contact...

We are seeking an accomplished Technical Operations Director to spearhead our international technical services department.This role requires a strong vision for service strategy and delivery, as well as exceptional leadership and team management skills.Responsibilities include developing and implementing effective strategies, ensuring efficient service...

Program Director - Customer Care OperationsDrive end-to-end program management for initiatives related to process improvement and tool transformation within customer care operations.Partner with key stakeholders to define program scope, objectives, success metrics, timelines, and resource requirements. Translate business needs into actionable plans and...

Strategic Customer Experience DirectorThis is a full-time on-site role located in Gurugram for a Strategic Customer Experience Director. The position will be responsible for managing customer interactions, relationship building, sales, project execution, and business development activities on a day-to-day basis.Main Responsibilities:Develop and implement...