Chief Systems Engineer

5 days ago

Surat, Gujarat, India beBeeITAdministrator Full time ₹ 8,00,000 - ₹ 10,00,000
Job Title: IT AdministratorAbout the Role:

This role is a pivotal position within our organization's IT department where you will be responsible for providing technical support and maintenance to our systems and network infrastructure.

Key Responsibilities:
  • System Maintenance and Support:
    • Assist with the installation, configuration, and maintenance of hardware and software systems ensuring optimal performance.
    • Provide technical support for end-users resolving hardware, software, and network issues promptly.
    • Troubleshoot and resolve IT-related issues effectively to minimize downtime.
    • Monitor system performance, ensure backups are running correctly, and assist with disaster recovery efforts.
  • Network Administration:
    • Help manage and maintain the organization's network infrastructure including routers, switches, firewalls, and wireless systems.
    • Assist with network troubleshooting diagnostics, and performance optimization.
    • Monitor network traffic and security alerts to ensure secure data transfer.
  • User Account Management:
    • Assist with creating modifying, and deleting user accounts and permissions in accordance with company policies.
    • Help with password resets and access management for various systems and applications.
    • Support multi-factor authentication (MFA) and other security protocols.
  • Software and Hardware Support:
    • Help with the installation and update of software applications ensuring all systems are running the latest versions and patches.
    • Assist with the configuration and setup of workstations laptops printers, and other IT-related devices.
    • Support hardware upgrades and repairs as necessary to maintain system integrity.
  • Documentation and Reporting:
    • Maintain records of IT assets software licenses, and maintenance logs for easy reference.
    • Document technical procedures and create knowledge base articles for end-users.
    • Assist in generating IT reports including system performance support tickets, and inventory tracking.
  • Security and Compliance:
    • Assist in monitoring for security vulnerabilities and help implement security protocols firewalls anti-virus software etc.
    • Help enforce IT policies and procedures to ensure compliance with security standards and regulations.
    • Participate in periodic security audits and vulnerability assessments to identify areas for improvement.
  • Collaboration and Training:
    • Work closely with other IT team members and departments to coordinate projects and initiatives.
    • Provide basic training to end-users on the proper use of systems and software.
    • Assist with the setup of new employees' IT workstations and ensure they have the necessary access and tools.
Required Skills and Qualifications:
  • Educational Background:
    • Bachelor's degree in Information Technology Computer Science or a related field preferred or equivalent work experience.
  • Technical Skills:
    • Familiarity with operating systems Windows macOS Linux.
    • Knowledge of network protocols TCP/IP DNS DHCP and basic network troubleshooting.
    • Experience with hardware and software installation maintenance, and troubleshooting.
    • Understanding of basic cybersecurity principles.
    • Familiarity with cloud services Google Workspace Microsoft 365 etc.
  • Soft Skills:
    • Strong problem-solving and analytical skills.
    • Excellent communication and interpersonal skills for interacting with users and team members.
    • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
    • A proactive attitude with a willingness to learn and stay up-to-date with new technologies.
Preferred Qualifications:
  • Experience with Active Directory virtualization technologies VMware Hyper-V, and server management.

 

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