UI Technical Support Specialist
3 days ago
BU Consultants is seeking a highly skilled UI Technical Support Specialist to join our team. In this role, you will be responsible for investigating, diagnosing, and resolving issues in production environments by analyzing logs, metrics, and performance data.
Key Responsibilities
• Collaborate with development and operations teams to ensure seamless integration and minimal disruption to production systems
• Develop and maintain scripts for automation of routine support tasks, such as system health checks and data processing
• Assist in the development of automation tools to improve operational efficiency and reduce manual intervention
• Perform root cause analysis (RCA) for recurring incidents and work on solutions to prevent reoccurrence
Requirements
• 5+ years of experience in technical support, preferably in Java UI
• Strong technical knowledge in Python, Oracle, Synapse, SNOW, and JIRA
• Excellent problem-solving skills and ability to work under pressure
About BU Consultants
We are a company that values innovation, teamwork, and customer satisfaction. Our team is dedicated to delivering high-quality services and solutions to our clients. If you are a motivated and results-driven individual who is passionate about technology and problem-solving, we encourage you to apply for this exciting opportunity.
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