File Management Specialist
3 weeks ago
Job Description
:The position at Raffles Educity is responsible for overseeing the accuracy and timeliness of student file submissions. This role ensures that all necessary documents are completed and submitted within the stipulated timelines, and that the files lodging targets are consistently achieved.
Key Responsibilities:
The position holder will be responsible for:
- Accuracy of student data and documents
- Timely payment of fees
- Timely payment of GIC
- Timely medical appointments
- Timely submission of files
Other Tasks and Activities:
The position holder will perform the following tasks to achieve the assigned accountabilities:
- Supervise the allocation of registered students to filing officers
- Arrange necessary documents for file completion, including account opening documents
- Ensure timely payment of fees by students, in collaboration with the counsellor
- Co-ordinate daily with FOREX authorities for swift copy/telegraphic transfer receipts/fees receipts, confirmation or letter of acceptance
- Ensure timely GIC payment by students
- Supervise medical activities for students, including appointment scheduling and timely medical report submission
- Supervise the handing of checklists to students, containing documents required for filing
- Supervise pending document status
- Ensure timely sign-off of complete files by students
- Conduct final checks on files before submission to the Director
- Review files received from all branches
- Rectify and take corrective action to ensure 100% accuracy
- Seek approval from the Director for all files
- Submit files to the embassy/files/lodging
- Share regular file lodging status with the Director
- Report file approval status (or rejection status) to the Director, along with justifications
- Report passport status (received and/or rejected) to the Director
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