Senior Customer Service Professional

3 days ago

Dewas, Madhya Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000
Key Job Role:

A senior customer service professional is required to oversee the smooth functioning of our front office operations. The ideal candidate will provide exceptional support to guests, ensuring seamless check-in and check-out processes, while maintaining a clean and organized workspace.

Responsibilities:
  • Customer Engagement: Welcome guests warmly, respond promptly to their queries, and offer assistance as needed.
  • Operational Efficiency: Manage guest arrivals and departures efficiently, handling all related tasks with accuracy and attention to detail.
  • Front Office Management: Maintain high standards of cleanliness and organization, adhering to hotel policies and procedures.
Requirements:
  • Experience: 1-2 years in a similar role or industry.
  • Education: Any Bachelor Degree from a recognized institution.
  • Industry Type: Hotel / Restaurant / Hospitality.

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