Operational Leadership Position

2 weeks ago

Mysore, Karnataka, India beBeeExcellence Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title:

IT Operations Manager

A career-defining opportunity for a seasoned IT professional to take on a leadership role.

The ideal candidate will bring strong knowledge of IT service management, cloud infrastructure operations, and IT governance standards, while also mentoring and developing junior staff and fresh graduates.

Key Responsibilities:

  • Managed enterprise IT infrastructure, service availability, and operational excellence.
  • Utilized IT service management platforms (ServiceNow) to monitor and optimize performance.
  • Ensured system availability, capacity planning, disaster recovery readiness, and business continuity.
  • Developed and implemented operational dashboards, KPIs, and compliance reports.
  • Automated recurring operational tasks to improve efficiency and reduce downtime.
  • Collaborated with security, applications, and business teams to ensure resilient IT services.
  • Conducted root cause analysis for critical incidents and implemented corrective actions.
  • Trained and mentored graduate trainees and junior staff on IT practices, tools, and governance.
  • Drove continual improvement initiatives within IT operations to align with organizational strategy.

Requirements:

  • 10+ years of experience in IT Operations Management
  • Strong knowledge of IT service management
  • Cloud infrastructure operations expertise
  • IT governance standards awareness
  • Mentoring and training skills

What We Offer:

  • A dynamic work environment
  • Opportunities for growth and development
  • Competitive compensation package

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