Documentation Specialist

7 days ago


Alwar, Rajasthan, India beBeeContentDeveloper Full time US$ 80,000 - US$ 1,25,000

The role of a Technical Content Developer involves creating high-quality, accurate, and easy-to-use technical content. This position requires a collaborative approach, embracing the importance of one's work, and being willing to learn from mistakes.

  • Develop, design, deliver, and maintain customer-facing user content, such as concepts, tasks, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
  • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
  • Analyze specifications and product descriptions and recommend the best documentation approach.
  • Gain hands-on experience with our cloud networking products.
  • Foster consistency and completeness by following established style and process guidelines.
Requirements
  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content for advanced software products.
  • Minimum 5 years of experience producing technical content.
  • Bachelor's degree in Technical Writing, English, Computer Science, or related field, or comparable experience.
  • Strong understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
  • Ability to research complex technical concepts independently and collaboratively.
  • Familiarity with XML authoring, content management, and courseware development tools.
  • Excellent problem-solving skills: ability to make progress with incomplete information.
  • Effective communication and collaboration skills.


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