Customer Service Representative
2 weeks ago
IGT Solutions is seeking a skilled and customer-oriented English-speaking Customer Care Agent to join our dedicated customer care team.
As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality.
Key Responsibilities:- Deliver exceptional customer service via emails and phone calls
- Answer emails, messaging, and manage outgoing voice phone calls from/to world-leading airlines customers, providing customer service support for queries related to flight changes or cancellations, lost baggage, claims
- Fluency in English at C1 level (both written and spoken) is essential with Proficiency in English at B2 level
- Customer-centric mindset with a strong dedication to delivering exceptional service
- Analytical and creative problem-solving abilities to resolve customer issues effectively
- Ability to understand and empathize with customers' needs and concerns
- Ability to collaborate with team members and contribute to a positive team environment
- Flexibility to work in shifts and adapt to changing schedules based on business needs
- Proficient in using computer systems, software, and CRM tools to manage customer interactions and information
- 5 Days Working
- Overtime Paid
- Incentive Upto Rs.8000/-
- Referral Bonus
- Cab Facility * Chargable during Day Shift
- 9 Hours including Break Hours
IGT Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a non-discriminatory environment free from intimidation, harassment, or bias based on age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status.
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India konrad integrated Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Konrad Integrated. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: Provide customer service to clients via phone, email, and in-person Respond...
-
Customer Service Representative
5 days ago
Pune, Maharashtra, India HireBloc Ventures Pvt Ltd Full timeJob DescriptionJob Title: Customer Service RepresentativeAt HireBloc Ventures Pvt Ltd, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving device issues using troubleshooting techniques and providing clear and concise information to our clients.Key...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India VIRTUE REALTECH SOLUTIONS PRIVATE LIMITED Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Virtue Realtech Solutions Private Limited. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India konrad integrated Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Konrad Integrated. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:• Provide customer service to clients via phone, email, and...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Bharat Business Innovations Pvt Ltd Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bharat Business Innovations Pvt Ltd. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer queries...
-
Customer Service Representative
5 days ago
Pune, Maharashtra, India Kamalraj Properties Pune Full timeCustomer Service RepresentativeKamalraj Properties Pune is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Main Responsibilities:1. Respond to customer inquiries via phone, email, or chat2....
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India IGT Solutions Full timeCustomer Service RepresentativeIGT Solutions is seeking a skilled and customer-oriented Customer Service Representative to join our dedicated customer care team. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.Key...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India WNS Global Services Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for handling customer queries in a professional manner, providing accurate information, and resolving customer inquiries, complaints, and issues promptly.Key ResponsibilitiesHandle customer...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India enhanceplus Consultant Full timeJob OverviewWe are seeking a skilled and efficient Customer Service Representative to join our team at EnhancePlus Consultant. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Your primary goal will be to maintain cordial relations with our customers, respond to their...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Talent Giants Consultancy Services LLP Full timeJob Title: Customer Service RepresentativeCompany Name: Talent Giants Consultancy Services LLPJob Type: Non-TechnicalNo Of Openings: 20CTC: 3.9 to 5 LPALocation: PuneExperience: 0.6 months to 5 yearsDesignation:Customer Care Representative requires more than 6 months of experienceSr. Customer Care Representative requires more than 18 months of...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Bharat Business Innovations Pvt Ltd Full timeJob OverviewBharat Business Innovations Pvt Ltd is seeking a highly motivated and skilled Customer Service Representative to join our team in Nanded, Pune. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and meeting daily and weekly call and sales targets.Key...
-
Customer Service Representative
5 days ago
Pune, Maharashtra, India Solvers India Full timeCustomer Service Representative Opportunity at Solvers IndiaJoin our team as a Customer Service Representative and contribute to delivering exceptional customer experiences in our international voice process.Key Responsibilities:Attend and resolve client issues via calls, chats, or emails.Work with ticketing tools like Service Now, Remedy, or...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India Talent Giants Consultancy Services LLP Full timeJob Title: Customer Service RepresentativeCompany Name: Talent Giants Consultancy Services LLPJob Type: Non-TechnicalJob Description:We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a minimum of 6 months of international BPO voice experience, and knowledge of billing...
-
Customer Service Representative
5 days ago
Pune, Maharashtra, India CAREERGENIX Full timeJob Role: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at CAREERGENIX. As a key member of our customer support team, you will be responsible for handling inbound and outbound calls, resolving customer queries, and providing exceptional service to our clients.Key Responsibilities:Handle inbound and...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Risenbro Innoace Private Limited Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Risenbro Innoace Private Limited.Job Summary:The successful candidate will be responsible for handling customer inquiries and issues in a timely and professional manner, providing accurate...
-
Customer Service Representative
5 days ago
Pune, Maharashtra, India Pradeep Tech Services Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Pradeep Tech Services. As a Customer Service Representative, you will be the primary point of contact for customers and will be responsible for resolving their queries and complaints in a timely and efficient manner.Key ResponsibilitiesHandle customer...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India DBS Bank Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DBS Bank. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our clients, handling queries, and resolving issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India eClerx Full timeCustomer Service RepresentativePune | Full-time (FT) | Customer OperationsShift Timings – US Shift |Management Level – Analyst| Travel Requirements - NAJob Description:We are seeking a skilled Customer Service Representative to join our team in Pune. As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Talent Giants Consultancy Services LLP Full timeJob Title: Customer Service ExecutiveJob Type: Non-TechnicalNo Of Openings: 20CTC: 3.9 to 5 LPALocation: PuneExperience: 0.6 months to 5 yearsDesignation:Customer Care Representative: Requires more than 6 months of experienceSenior Customer Care Representative: Requires more than 18 months of experienceRequirements:Excellent Communication Skills: Ability to...
-
Customer Service Representative
1 week ago
Pune, Maharashtra, India Recrudo Labs Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Recrudo Labs. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chatAssess customer...