Current jobs related to Customer Retention Marketing Expert - Bengaluru, Karnataka - Valuebound

  • Customer Retention Strategist

    2 days ago

    Bengaluru, Karnataka, India GIVA Full time

    GIVA is seeking an experienced Cross-Functional Customer Retention Specialist to drive our customer retention efforts and lead the development of innovative strategies to enhance customer engagement, loyalty, and retention.The ideal candidate will have a strong understanding of customer behavior, marketing analytics, and data-driven decision-making. He/She...

  • Customer Retention Strategist

    6 days ago

    Bengaluru, Karnataka, India VB Full time

    Job Description:We are seeking a Customer Retention Strategist to manage and optimize customer retention campaigns across SMS, Email, WhatsApp, and RCS. As a key member of our team at VB, you will develop strategies to improve customer engagement, reduce churn, and enhance brand loyalty.The responsibilities of this role include:- Developing and executing...

  • Customer Retention Strategist

    13 hours ago

    Bengaluru, Karnataka, India GIVA Full time

    Job Overview:The Sr. Manager/AVP for Customer Retention Role at GIVA oversees daily operations to drive customer retention and loyalty program success.Key Responsibilities:Own and drive key retention metrics such as Repeat Cohort and Repeats P&L.Develop and manage CRM activities across various channels, including WhatsApp, email, and SMS marketing.Leverage...

  • Retention Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Arvind Fashions Limited Full time

    Purpose of the Role: Arvind Fashions is hiring an Assistant Manager - Retention Marketing to enhance repeat purchases, optimize CRM campaigns, and improve customer loyalty through data-driven marketing initiatives. Key Responsibilities: Strategy Development:Develop and execute comprehensive retention marketing strategies. Identify key customer segments and...

  • Retention Marketing Executive

    4 weeks ago

    Bengaluru, Karnataka, India White Force Full time

    Job Description: Role and Responsibilities: Own end-to-end planning and execution of conversion, retention, engagement & reactivation marketing initiatives. create and execute campaigns using direct channels such as Email, SMS, WhatsApp, Mobile App PNs, IVR OBD, etc.Use marketing automation tools to create customer journeys and manage user lifecycles...

  • Retention Marketing Leader

    5 hours ago

    Bengaluru, Karnataka, India GIVA Full time

    Job Summary:The Sr. Manager/AVP for Customer Retention Role at GIVA is responsible for driving key retention metrics, developing CRM activities, and leading the Omnichannel strategy.Responsibilities Include:Leads the development of CRM activities.Drives key retention metrics.Collaborates with cross-functional teams.Requirements:A team player.Strong...

  • Customer Retention Strategist

    2 days ago

    Bengaluru, Karnataka, India BiteSpeed Full time

    BiteSpeed is a Sequoia-backed SaaS startup on a mission to revolutionize e-commerce by embracing conversational commerce as the future of online selling. Our platform has already driven 20%+ revenue growth for over 2000 Shopify brands across 50+ countries, with many customers seeing significant increases in sales.We're now looking for a skilled Customer...

  • Customer Retention Strategy Director

    4 days ago

    Bengaluru, Karnataka, India Rapido Full time

    About RapidoWe are India's leading ride-hailing platform, revolutionizing intra-city travel and making last-mile connectivity affordable to all.With over 100 cities on our network and a growth rate of close to 500% year-on-year, we are the undisputed market leader in this space.Our services include on-demand Bike-taxi, Auto, Cab, Parcel/Delivery among...

  • Customer Retention Specialist

    13 hours ago

    Bengaluru, Karnataka, India BiteSpeed Full time

    About UsBiteSpeed is a pioneering SaaS startup revolutionizing the future of e-commerce by empowering brands to harness conversational commerce. With a Sequoia-backed mission, we've helped 2000+ Shopify brands across 50+ countries achieve 20%+ revenue growth using our platform for Whatsapp marketing, chatbots, and support across channels.We're seeking an...

  • Contract Account Manager

    3 days ago

    Bengaluru, Karnataka, India project44 Full time

    This is a critical role in ensuring customer retention and satisfaction by managing contract renewals, addressing client needs, and identifying opportunities for upselling and cross-selling. If you have a proven track record of meeting or exceeding renewal or retention goals, we want to hear from you!About the Role:We are looking for a proactive and...

  • Retention & Remarketing Specialist

    1 week ago

    Bengaluru, Karnataka, India VB Full time

    Job Description:We are looking for a Retention & Remarketing Specialist to manage and optimize customer retention campaigns across SMS, Email, WhatsApp, and RCS. You will develop strategies to improve customer engagement, reduce churn, and enhance brand loyalty.Responsibilities:- Develop and execute customer retention strategies via SMS, Email, WhatsApp, and...

  • retention marketing executive

    4 weeks ago

    Bengaluru, Karnataka, India White Force Full time

    Job Description: Own end-to-end planning and execution of conversion, retention, engagement & reactivation marketinginitiatives. create and execute campaigns using direct channels such as Email, SMS, WhatsApp, MobileApp PNs, IVR OBD, etc.● Use marketing automation tools to create customer journeys and manage user lifecycles across allsegments of...

  • Customer Retention and Upselling Professional

    2 hours ago

    Bengaluru, Karnataka, India project44 Full time

    Spearhead Customer Retention and Upselling EffortsWe're seeking a seasoned Renewal Account Manager to lead our efforts in retaining existing customers and driving growth through upselling and cross-selling. As a key member of our team, you'll be responsible for managing contract renewals, building strong relationships with clients, and identifying...

  • Customer Retention Strategist

    6 days ago

    Bengaluru, Karnataka, India BiteSpeed Full time

    **About Us**BiteSpeed is a cutting-edge SaaS startup revolutionizing the e-commerce landscape. Our mission is to empower brands to thrive in conversational commerce, leveraging innovative technology to drive growth and success.We're proud to have over 2,000 Shopify brands across 50+ countries using our platform to boost revenue by 20% or more through...

  • Customer Service Retention

    14 hours ago

    Bengaluru, Karnataka, India Aditya Birla Capital Full time

    Corporate Customer Service Retention from Insurance Brokers Job Purpose: To ensure business renewal through proactive and high-quality service deliverables to existing corporate clients, maintaining a high level of customer retention and growth through upselling/cross-selling for corporate clients. Key Responsibilities: Renewal Management: Identify and...

  • Retention Manager

    4 weeks ago

    Bengaluru, Karnataka, India BlackBuck Full time

    Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities:Analyse reasons for the low retention levels among different customer segments for the...

  • Digital Marketing Expert

    4 days ago

    Bengaluru, Karnataka, India Freelancer Recruiter Full time

    We are seeking an experienced Digital Marketing Expert to join our team at Freelancer Recruiter. The ideal candidate will have a proven track record in leading digital marketing campaigns and possess a strong understanding of customer acquisition and retention.The successful applicant will be responsible for implementing and measuring Search Engine...

  • Customer Retention Manager

    4 days ago

    Bengaluru, Karnataka, India Rapido Full time

    Work Location: BangaloreReports To: Senior ManagerOur Cause: Rapido is India's largest bike taxi player focused on solving the first and last-mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India. We believe that 2 Wheelers are the right mode of transport for developing countries like India and...

  • Retention & Remarketing Specialist

    1 week ago

    Bengaluru, Karnataka, India Valuebound Full time

    Job DescriptionHiring AlertJob title -Retention & Remarketing SpecialistLocation- BangaloreExperience - 1-3 yearsType- OnsiteJob Description:(SMS, Email, WhatsApp, RCS Marketing)Our E- commerce services based client from Bangalore is looking for aRetention & Remarketing Specialistto manage and optimize customer retention campaigns across SMS, Email,...

  • Customer Success Expert

    4 days ago

    Bengaluru, Karnataka, India Freshworks Full time

    About the RoleFreshworks is seeking a highly skilled Customer Success Expert to join our team. As a key member of our customer-facing organization, you will be responsible for managing relationships with a portfolio of assigned accounts and ensuring consistently high retention rates.Key Responsibilities:- Build executive relationships within customers'...

Customer Retention Marketing Expert

1 week ago

Bengaluru, Karnataka, India Valuebound Full time

Job Title: Customer Retention Marketing Expert

About Us: We are a leading e-commerce services company based in Bangalore, dedicated to delivering exceptional customer experiences through innovative marketing strategies.

Job Description:

We are seeking a highly skilled Customer Retention Marketing Expert to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer retention strategies across SMS, Email, WhatsApp, and RCS platforms. Your primary goal will be to improve customer engagement, reduce churn, and enhance brand loyalty through personalized marketing campaigns.

Responsibilities:

  • Develop and execute customer retention strategies via SMS, Email, WhatsApp, and RCS.
  • Create personalized marketing campaigns to re-engage inactive customers.
  • Manage audience segmentation and behavioral triggers for automated messaging.
  • Track campaign performance and optimize for higher open rates and conversions.
  • Work with design and content teams to craft compelling messages.
  • Conduct A/B testing to improve messaging effectiveness.
  • Analyze customer journey data and optimize engagement touchpoints.

Requirements:

  • 1-3 years of experience in retention marketing or CRM.
  • Hands-on experience with SMS, Email, WhatsApp, and RCS marketing tools.
  • Proficiency in email automation platform on Clevertap, MoEngage, or similar tool.
  • Strong understanding of customer segmentation and lifecycle marketing.
  • Knowledge of Clevertap, Excel, and reporting dashboards.
  • Good copywriting skills for engaging communication.