
Front-of-House Team Leader
1 week ago
Job Summary:
A seasoned leader is required to manage our front-of-house team, ensuring seamless guest experiences and adherence to luxury hotel standards. This role involves efficient check-in and checkout procedures, rostering, directing, and supervising staff, while maintaining the cleanliness of ground floor lobbies and main entrances.
Key Responsibilities:
- Efficient handling of guests' luggage
- Adherence to proper check-in and checkout procedures
- Rostering, directing, and supervising staff
- Maintenance of ground floor lobbies and main entrances
- Follow all safety and sanitation policies when handling guests and luggage
Requirements:
- Prior service experience is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
Work Environment:
This role is based at a luxurious hotel, offering a dynamic and fast-paced work environment with opportunities for growth and development.
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