
Batch Operations Director
2 days ago
Job Overview:
We are seeking a highly skilled Batch Operations Lead to play a pivotal role in ensuring the smooth execution, coordination, and management of multiple batches/programs.
This individual will be responsible for overseeing operational, academic, and administrative aspects while leading a team to deliver an exceptional learner experience.
Key Responsibilities:
- Batch Planning & Coordination: Develop and implement batch schedules, timelines, and resource allocation. Coordinate with faculty, trainers, and support teams to ensure readiness. Monitor daily batch operations and resolve issues promptly.
- Team Leadership: Lead, guide, and mentor batch managers/executives. Allocate responsibilities and monitor team performance. Provide regular feedback and facilitate skill development.
- Stakeholder Management: Collaborate with academic, operations, and placement teams. Act as the primary escalation point for batch-related concerns. Maintain strong relationships with students, faculty, and administrative staff.
- Quality & Compliance: Ensure adherence to academic guidelines, processes, and policies. Monitor attendance, progress, and performance of batches. Conduct quality checks on learning delivery and student support.
This role requires excellent leadership skills, attention to detail, and effective communication. The ideal candidate will be able to manage multiple tasks, prioritize responsibilities, and maintain a high level of professionalism.
Essential Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Attention to detail and ability to maintain accuracy.
- Knowledge of academic guidelines and processes.
Benefits:
- Opportunity to work with a dynamic team.
- Chance to develop leadership and management skills.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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