Renewable Energy Solutions Specialist
2 days ago
HYXiPOWER is seeking a highly skilled Renewable Energy Solutions Specialist to join our team. This role will be responsible for the installation, commissioning, and maintenance of photovoltaic inverters and other products in designated regions.
Key Responsibilities:
- Technical Support: Provide timely and effective on-site service for inverters and management systems, handle customer inquiries, and resolve technical issues.
- Spare Parts Coordination: Coordinate the application and recovery of spare parts for inverters and management systems.
- Product Development: Develop technical solutions for photovoltaic inverters, draft and review technical agreements, and provide project technical documentation.
- Market Engagement: Collect and analyze market intelligence, provide technical support, and answer queries for customers' market demands.
- Customer Requirements: Understand customer needs, identify pain points, and develop targeted strategies and solutions to meet customer demands.
Requirements:
- Bachelor's degree or above in digital energy solutions or related field, with 3+ years of experience in technical support.
- Proficient in English, with ability to use languages in a work environment.
- Strong interpersonal and communication skills, with ability to actively listen to customer feedback and promptly meet customer requirements.
- Able to work in a cross-cultural environment.
Compensation: $80,000 - $110,000 per year, depending on experience.
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