Career Opportunities

2 days ago


Ghaziabad, Uttar Pradesh, India beBeeOperations Full time ₹ 10,00,000 - ₹ 12,50,000

Operational Excellence Manager Opportunity:

We are seeking a seasoned Operational Excellence Manager to drive business growth and ensure seamless daily operations.

Responsibilities:

  • Lead a team of at least 40 FTEs, fostering a culture of efficiency and high-quality performance.
  • Maintain a deep understanding of business processes and make data-driven decisions to optimize efficiency.
  • Develop and implement strategic plans to achieve business objectives.
  • Collaborate with cross-functional teams to resolve operational issues and drive process improvements.

Requirements:

  • At least two years of experience as an Operations Manager in International BPO and voice Process.
  • Graduation is mandatory.
  • Comfortable working in rotational shifts.

Preferred Qualifications:

  • Experience in handling more than 40 FTEs.

Key Performance Indicators:

  • Optimize team productivity and workflow.
  • Reduce operational costs.
  • Improve customer satisfaction.


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