Customer Retention Specialist
3 weeks ago
As a key member of our team at Prudent Insurance Brokers Pvt Ltd., you will be responsible for managing the Employee Benefits portfolio of our corporate clients. Your primary goal will be to ensure customer satisfaction, dependence, and service patronage.
Responsibilities:- Implement a delivery strategy to guarantee customer satisfaction and service patronage.
- Build and maintain effective relationships with key corporate customers.
- Communicate with clients to identify their requirements and make necessary adjustments to meet client needs.
- Utilize various mediums to engage with customers and provide quick assistance and resolution.
- Keep customers updated on the latest products and service offerings.
- Expand the customer base by upselling and cross-selling.
- Ensure agreed deliverables are met in a timely manner.
- Collaborate with relevant stakeholders to ensure customer satisfaction.
- Excellent communication skills.
- Good listening skills and ability to determine clients' needs efficiently.
- Proficient in using Excel, Word, and PowerPoint.
- Good technical knowledge about Employee health Insurance/General Insurance products.
- Experience in General Insurance/Insurance Brokers.
- Years of experience: 5 to 9 years.
- Education qualification: Bachelor's Degree, Master's Degree.
- Certifications: Any Insurance Qualification (preferred).
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Customer Retention Manager
1 month ago
Uncha Samana, India Prudent Insurance Brokers Pvt Ltd. Full timeJob Summary: Employee Benefit Practices-(Retention) - Managing the Employee Benefits portfolio of the corporate client.Responsibilities:Implement the delivery strategy for ensuring customer satisfaction, dependence & service patronage Build and maintain effective relationship with key corporate customers Communicate with clients to identify their...
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Retail Talent Management Specialist
3 weeks ago
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Director of Customer Success
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Quality Assurance Specialist
1 month ago
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Quality Assurance Specialist
1 month ago
Uncha Samana, India Karnival Full timeJob Description for QA Specialist Who are we?Karnival is a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. In the last four years, we have built a unified platform that seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer...
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Customer Support Specialist
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Customer Support Team Lead
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International Student Recruitment Specialist
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Clinical Application Specialist
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Customer Support Executive
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Customer Experience Specialist
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Content Specialist
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Data Insights Manager
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Content Acquisition Specialist
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Data Insights Manager
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Enterprise Business
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Credit Control Specialist
3 weeks ago
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