
Service Ambassador
14 hours ago
Are you a customer-centric professional with a passion for delivering exceptional service? We are seeking a skilled and dedicated individual to join our team as a Service Ambassador.
Key Responsibilities:- Respond promptly and professionally to customer inquiries via various channels, ensuring timely resolution of issues.
- Utilize in-depth product knowledge to provide tailored support and address customer concerns effectively.
- Provide personalized service to high-value clients, handling sensitive matters with discretion and poise.
- Assist customers with online order placement, tracking, delivery issues, returns, and refunds, ensuring seamless transactions.
- Manage escalations, complaints, or delays empathetically, resolving them within set SLAs.
- Communicate updates proactively to customers regarding delays, product unavailability, or shipment issues.
- Maintain accurate records of interactions using CRM and ticketing tools, providing valuable insights for process improvement.
- Create, update, and circulate reports on daily/weekly/monthly performance metrics using Microsoft Excel, such as complaints summary, TAT reports, return trends, and customer satisfaction metrics.
- Analyze customer behavior trends and frequently asked issues to enhance service quality.
- Liaise with logistics, warehouse, and e-commerce teams to ensure timely resolution of operational issues.
- Work closely with merchandising teams to stay updated on product availability and new launches.
- Collaborate with digital and social media teams to manage customer queries from social platforms.
- Up.
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Client Services Ambassador
17 hours ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job Title:Client Services AmbassadorThe Client Services Ambassador will provide exceptional support to our customers, ensuring their needs are met and exceeded. This role involves handling customer interactions professionally, resolving issues efficiently, and maintaining high-quality communication standards.Key ResponsibilitiesHandling inbound and outbound...
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Customer Service Ambassador
6 days ago
Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 40,000 - ₹ 45,000Job Title: Customer Service AmbassadorAs a customer service ambassador, you will be responsible for delivering exceptional customer experiences through voice-based interactions. Your primary goal will be to resolve customer queries and issues in a timely and professional manner.Key responsibilities include:Responding to customer inquiries via phone...
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Customer Service Ambassador
2 days ago
Noida, Uttar Pradesh, India beBeeAmbassador Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled Customer Service Ambassador to provide exceptional support to our clients. In this role, you will be the face of our organization, interacting with customers through various channels to deliver outstanding service and resolve issues efficiently.Key ResponsibilitiesCommunicate effectively with customers via phone, email, and...
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Customer Service Ambassador
1 week ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000**Job Summary**We are seeking a dedicated Customer Service Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer service through multiple digital channels.Main Responsibilities:Collaborate with cross-functional teams to personalize each interaction with customers.Enhance the bank's digital capabilities by...
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Customer Experience Ambassador
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Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Customer Experience AmbassadorJob DescriptionWe are seeking a highly skilled and empathetic professional to serve as the face of our organization. The ideal candidate will be responsible for ensuring a positive and seamless experience for all customers, from their arrival to their departure.The role requires strong focus on patient care,...
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Customer Service Ambassador
13 hours ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000We are seeking a talented Customer Service Representative to join our team. As a key member of our customer support group, you will be responsible for delivering exceptional service to our clients through various channels including phone, online chat, and text.In this role, you will work closely with internal stakeholders to resolve customer issues in a...
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Noida, Uttar Pradesh, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job Title: Senior Strategic LiaisonThis role serves as the primary ambassador between the institution and corporate entities, responsible for cultivating and maintaining long-term partnerships to support student development, fundraising, and collaborative initiatives.About the Role:The Senior Strategic Liaison provides strategic direction and leadership to...
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Customer Service Ambassador
6 days ago
Noida, Uttar Pradesh, India beBeeWellness Full time ₹ 1,04,000 - ₹ 1,30,878Wellness Coordinator Job DescriptionWe are seeking a detail-oriented and organized Wellness Coordinator to join our team. The successful candidate will be responsible for managing appointments, scheduling sessions, and handling basic billing and payments.This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a...
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Customer Service Ambassador
6 hours ago
Noida, Uttar Pradesh, India beBeeFrontDesk Full time ₹ 4,00,000 - ₹ 8,00,000Job Title: Front Desk LiaisonPosition OverviewThe organization is seeking a highly skilled and professional representative to serve as the first point of contact for all visitors, students, and parents.This role involves creating a welcoming atmosphere and ensuring smooth day-to-day operations by providing exceptional customer service, answering phone calls,...
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Global Customer Service Ambassador
1 week ago
Noida, Uttar Pradesh, India beBeeCustomerCare Full time ₹ 40,00,000 - ₹ 80,00,000Role Summary:We are seeking a dedicated and customer-oriented professional to join our team as an International Customer Care Representative. This role involves assisting customers from various countries with inquiries, issues, and providing exceptional service to ensure customer satisfaction.Key Responsibilities:Assist customers via phone, email, or chat...