Key Account Strategist
6 days ago
Ampler Technologies Private Limited is seeking a highly skilled Key Account Manager to join our team. As a KAM, you will play a critical role in managing and nurturing relationships with key clients while driving business growth in the systems integration space.
About the Role
The responsibilities of a Key Account Manager can be categorized into four main areas:
Client Relationship Management
Building Strong Relationships: Establish and nurture long-term relationships with key clients, ensuring their needs are met and expectations are exceeded.
Customer Success Focus: Regularly engage with clients to understand their evolving requirements and ensure that the solutions provided align with their strategic goals.
Addressing Client Issues: Serve as the main point of contact for any problems or issues the client may face, ensuring prompt resolution and maintaining satisfaction.
Sales and Business Development
Driving Sales Growth: Identify new business opportunities within existing accounts and expand the company's footprint within these accounts.
Consultative Selling: Use deep understanding of clients' business needs and pain points to recommend appropriate system integration solutions (hardware, software, cloud, automation, etc.).
Negotiation and Closing: Lead contract negotiations, pricing discussions, and sales closing to ensure business growth and profitable partnerships.
Solution Expertise and Coordination
In-depth Product Knowledge: Stay current on technological trends, new integrations, and solution offerings that can provide competitive advantages to clients.
Customization of Integration Solutions: Work closely with engineering and technical teams to ensure the integration solutions are customized to meet the unique requirements of each client.
Account Planning and Strategy
Developing Strategic Account Plans: Create tailored account plans to meet the long-term objectives of both the client and the company.
Forecasting and Reporting: Provide regular sales forecasts, updates on progress, and performance analysis to management.
Revenue and Profitability Management: Work toward achieving sales quotas and key performance indicators (KPIs), ensuring the profitability of the account.
Required Skills and Qualifications
- Technical Knowledge: In-depth understanding of system integration, enterprise solutions, cloud platforms, networking, and other relevant technologies.
- Sales Acumen: Strong negotiation, presentation, and closing skills.
- Project Management: Familiarity with the project lifecycle and the ability to manage multiple projects simultaneously.
- Relationship Building: Ability to build trust and strong, lasting relationships with key clients.
- Problem-Solving: A strategic thinker who can address challenges and provide customized solutions.
- Communication Skills: Clear and effective communication with clients, internal teams, and senior management.
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