
Warranty Claim Specialist
3 days ago
We are seeking a professional to manage the warranty claims process.
\- Process and verify warranty claims for AGCO products
- Collaborate with internal teams to address escalated concerns
- Stay up-to-date on warranty policy changes, ensuring compliance
Requirements:
\- Bachelor's degree in any discipline (Engineering or Agricultural Engineering preferred)
- 4-6 years of relevant experience in Auto, Off-Highway, Agriculture, and Construction equipment industries
- Excellent written and oral communication skills in English
- Familiarity with machine components, product support programs, and technical manuals
Key Responsibilities:
\- Improve the warranty claims process and enhance customer satisfaction
- Provide professional customer service to stakeholders
- Audit support, specific analysis tasks, and reporting as assigned
As a Warranty Claim Specialist at our organization, you will play a critical role in managing warranty claims and providing exceptional customer service. Your responsibilities will include claim assessment, collaboration with internal teams, and staying up-to-date on warranty policy changes.
\By joining our team, you will have the opportunity to improve the warranty claims process and enhance customer satisfaction. You will work closely with internal teams to address escalated concerns and provide professional customer service to stakeholders.
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