Community Engagement Associate

7 days ago


Hyderabad, Telangana, India Southern Co-op Full time

**About the Role**

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

**Key Responsibilities**

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Assist with merchandising stock, ensuring great availability for our customers and maintaining a high standard of store presentation.
  • Support with stock control and replenishment, ensuring accurate inventory levels and efficient stock management.
  • Work on the checkout, serving customers and handling transactions with accuracy and efficiency.
  • Contribute to maintaining a clean, tidy, and safe store environment, adhering to health and safety standards.
  • Proactively engage with customers, building relationships and identifying opportunities to enhance their shopping experience.

**What We're Looking For**

We're looking for a team player with excellent communication skills, a positive attitude, and a passion for delivering great customer service. You'll be a quick learner, able to adapt to new situations, and thrive in a fast-paced retail environment. If you're a motivated and customer-focused individual who is eager to make a difference, we'd love to hear from you.

**Why Southern Co-op?**

Southern Co-op is a member-owned business that puts people first. As a colleague, you'll be part of a great team, with opportunities to grow your career and develop your skills. You'll also enjoy a range of benefits, including a colleague discount, annual leave, healthcare plans, and more.



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