Senior Technical Operations Professional

3 days ago

Pune, Maharashtra, India beBeeOperational Full time ₹ 18,00,000 - ₹ 21,00,000
Technical Operations Specialist

Key Responsibilities:

  • Provides extended support to operational teams.
  • Maintains running status of production processes.
  • Ensures timely communications to stakeholders for ongoing activities, manages expectations.
  • Caters to time-critical requests like data manipulation, job modifications, rerun activities, data requests, and resolution for UAT/Production environment.
  • Supports and enables other team members, resolving challenges, ensuring no blockers for delivering tasks.
  • Monitors and tracks progress of tasks, managing prioritization of deliveries through bilateral communication with business and analysts.
  • Performs root cause analysis for issues and works towards implementing solutions.
  • Provides Level 3 support for technical infrastructure components.
  • Handles tickets (incidents/service request) and guides junior team members.
  • Responsible for code modifications as part of business requests.
  • Integrates software components following integration strategies.
  • Verifies integrated software components by unit and integrated testing according to test plans.
  • Test findings must be resolved.
  • Provides release deployments on non-Production controlled environments.
  • Manages maintenance of applications and performs technical change requests scheduled according to Release Management processes.
  • Fixes software defects, measures, and analyzes code for quality.

This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. The successful candidate will have a solid understanding of technical operations and be able to communicate complex ideas to both technical and non-technical stakeholders.

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