Professional Account Associate Position Available

5 days ago

Kanpur, Uttar Pradesh, India beBeeClientRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

Account Relationship Manager

  • A key role that oversees the management and maintenance of relationships with clients to ensure their satisfaction with our products and services.

Responsibilities:

  1. Serve as the primary point of contact for assigned clients, managing all aspects of the client relationship.
  2. Understand clients' business needs and goals and develop customized solutions to meet their needs.
  3. Act as a subject matter expert on our products and services, providing guidance and support to clients.
  4. Identify and pursue up selling and cross-selling opportunities to drive revenue growth.
  5. Work with internal teams to ensure timely and accurate delivery of products and services.
  6. Monitor client accounts to identify and address any issues or concerns in a timely manner.
  7. Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for improvement.
  8. Ensure that all client communication is professional, timely, and effective.
  9. Assist with the on boarding process for new clients, including training and on boarding support.
  10. Develop and maintain strong relationships with clients through regular communication and proactive account management.
  11. Participate in sales and marketing activities to promote our products and services to potential clients.

Requirements:

  • Bachelor's degree in business, marketing, or a related field.
  • 0-3 years of experience in account management, preferably in a B2C environment.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work independently and manage multiple priorities effectively.
  • Experience with CRM systems and strong computer skills.
  • Knowledge of our products and services is a plus.

About Us

We are innovators who create technology that enhances living experiences. We were sparked by the idea that technology can make security more effective and continue to hone our craft as pioneers of innovation.

Key Highlights

  • Large Market Opportunity
  • High product demand
  • Pioneering spirit

Our Values

Innovation || Speed || Excellence || Client Centricity || Confidentiality

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