Technical Leadership Position

4 days ago


Mumbai, Maharashtra, India Sinch Full time
About Sinch
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

We have established a strong reputation as a company that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale.

Our advanced technology platform is used by more than 150,000 businesses, including many of the world's largest companies and mobile operators. Moreover, we have been profitable and fast-growing since our foundation. Our core values are Make it Happen, Dream Big, Keep it Simple, and Win Together. These values describe how our global organization works and inspire every one of our over 5,000 employees across 60 different countries.

Your Role
You will be responsible for leading a team of highly skilled professionals and driving their success in achieving team goals and targets. Your role will involve managing and developing team members, coordinating team activities, and providing guidance and support to ensure the team's performance and overall success.

The key responsibilities of this position include:

- Leading and managing a team of professionals to achieve team goals and targets
- Providing guidance, coaching, and support to team members to enhance their skills and performance
- Coordinating and monitoring team activities to ensure efficient and effective operations
- Developing and implementing strategies to improve team performance and productivity
- Collaborating with other teams and departments to achieve shared goals and objectives
- Tracking and analyzing team performance metrics and providing reports and recommendations to management
- Staying up-to-date with industry trends and best practices in team leadership and management

Requirements
- Prior experience in a leadership position, preferably in a similar industry
- Strong leadership and management skills, with the ability to motivate and inspire team members
- Excellent communication and interpersonal skills
- Proven ability to effectively manage multiple priorities and meet deadlines
- Ability to collaborate and work effectively with cross-functional teams
- Strong problem-solving and decision-making skills
- Proven past experience as a System Engineer or similar role
- Experience with databases, networks (LAN, WAN), and patch management
- BSc/Ba in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus
- Experience with monitoring systems
- Proven working experience in installing, configuring, and troubleshooting UNIX/Linux based environments
- BS/MS degree in Computer Science, Engineering, or a related subject
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)

What We Offer
We are committed to diversity and equality in the workplace. We believe in creating a positive and inclusive environment where everyone can thrive. As a member of our team, you will have access to training and development opportunities, flexible working arrangements, and a competitive salary package.

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