Human Resources Operations Manager
4 weeks ago
Job Title: Human Resources Operations Manager
As a key member of the HR team at Xemplar Insights, the Human Resources Operations Manager plays a crucial role in supporting the day-to-day operations of the HR functions. This includes assisting with the development and implementation of employee management & development, providing HR support to the HR Manager, and facilitating the year review & performance cycle.
Key Responsibilities:
- Performance Management: The ability to manage employee performance, provide coaching and development opportunities, and conduct regular performance appraisals.
- Recruitment & Selection: The ability to manage the recruitment and selection process, ensuring that the best candidates are hired for each role.
- People Development: The ability to develop and implement training programs, manage employee onboarding, and provide ongoing support to employees.
- HR Communication: The ability to communicate effectively with employees, management, and other stakeholders on HR-related matters.
- Reporting & MIS: The ability to maintain accurate and up-to-date HR records, provide regular reporting and analysis to management, and ensure compliance with relevant laws and regulations.
Required Skills, Knowledge & Tools:
- A degree in Human Resources or a related field.
- 10 or more years' experience in a management role.
- Excellent interpersonal, written and oral communication skills.
- Ability to work independently and as part of a team.
Behaviours:
- Entrepreneurship: The ability to take initiative, be adaptable to a fast-paced culture, and have a positive outlook.
- Service Excellence: The ability to provide top-quality service, be flexible, and customer-focused.
- Accountability: The ability to keep their word, deliver results, and be committed to their responsibilities.
- Teamwork: The ability to work collaboratively with others, empower team members, and have a strong team spirit.
Required Skills:
- Excellent organisation and administration skills.
- Excellent interpersonal, written and oral communication skills.
- Ability to work independently and as part of a team.
- Able to work alone on a broad variety of projects.
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