Financial Risk Manager

4 weeks ago

Mumbai, Maharashtra, India AccorHotel Full time

Credit and Collections Role

As a Credit and Collections Specialist at AccorHotel, you will be responsible for overseeing the credit and collections process, ensuring timely payments from guests and maintaining strong financial controls. You will play a critical role in managing the hotel's accounts receivable portfolio, mitigating credit risks, and optimizing cash flow.

Key Responsibilities:

  • Credit Assessment: Evaluate the creditworthiness of individual guests and corporate clients by analyzing credit reports, financial statements, payment histories, and other relevant information to determine appropriate credit limits and terms.
  • Credit Policy Development: Develop and implement credit policies and procedures in accordance with company guidelines and industry best practices, ensuring compliance with legal and regulatory requirements.
  • Credit Monitoring: Monitor accounts receivable aging reports regularly to identify delinquent accounts, review credit limits, and take appropriate actions to minimize bad debt exposure.
  • Collections Management: Coordinate with the collections team to follow up on overdue accounts, initiate collection efforts, and negotiate payment arrangements with customers while maintaining positive relationships.
  • Dispute Resolution: Investigate and resolve billing discrepancies, disputes, and other issues related to guest invoices in a timely and professional manner, collaborating with internal departments and external parties as needed.
  • Cash Flow Optimization: Implement strategies to accelerate cash collections, reduce days sales outstanding (DSO), and improve cash flow forecasting accuracy, contributing to the hotel's financial performance objectives.
  • Customer Relations: Build and maintain strong relationships with guests, corporate clients, and internal stakeholders to facilitate prompt payment processing, resolve billing inquiries, and enhance overall customer satisfaction.
  • Credit Risk Mitigation: Identify and assess credit risks associated with new and existing customers, implement risk mitigation measures, and recommend appropriate credit insurance or guarantee solutions when necessary.
  • Reporting and Analysis: Prepare regular reports and analysis on credit and collections performance, including aging analysis, bad debt provisions, and collection effectiveness metrics, for management review and decision-making.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field; Master's degree or professional certification (e.g., CFA, CMA) preferred.
  • Minimum of 5 years of experience in credit management or accounts receivable management, preferably in the hospitality industry or a related field.
  • Strong knowledge of credit risk assessment methodologies, credit laws, and regulations.
  • Proficiency in financial analysis, cash flow management, and credit scoring models.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Proficiency in accounting software, Microsoft Excel, and other relevant applications.

Remote Work: No

Employment Type: Full-time

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