Client Success Liaison

1 week ago


Kota, Rajasthan, India Alliance Recruitment Agency Full time

About the Role

As an Administrative Event Coordinator, you will play a crucial role in ensuring the smooth execution of events for our clients. Your primary responsibility will be to provide direct administrative support, performing a wide range of duties from assisting with day-of events to creating contracts and order tickets.

Key Responsibilities:

  • Respond to client inquiries and follow up in a timely manner
  • Assist in the daily operations of the Catering Sales & Conference Services team
  • Create contracts and order tickets
  • Set up tasting appointments for clients
  • Follow up after tastings
  • Update weekly order documents for the kitchen and finalize orders
  • All weddings follow up 1 month in advance
  • All event final confirmation - 2 weeks in advance
  • Finalize invoices for orders
  • Update final guest count, timeline, and requirements list/rental list for events
  • Update Master Menu for new dishes
  • Follow up after events for feedback and take necessary action

Required Skills and Qualifications:

  • Previous experience in events, food, and beverage is advantageous
  • Mastery of Microsoft Office Suite including Excel and Word
  • Knowledge of TripleSeat and AllSeating is a plus
  • Ability to learn and master multiple software platforms
  • Professional, enthusiastic, strong team player with excellent organizational skills
  • Open to working in shifts during IST hours
  • Exercise discretion and maintain client privacy
  • Energetic, self-motivated, and flexible to change
  • Excellent verbal and written communication skills
  • Proven ability to meet deadlines in a fast-paced work environment
  • Banquet sales experience is desired


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