
Service Leadership Professional
6 days ago
This leadership role requires a strong operational focus and technical expertise in mobile robotics systems. The ideal candidate will have extensive experience in operations management, industrial maintenance, field service, or a related field.
- Key Responsibilities:
- Develop and implement strategic operations and service leadership to align with business objectives and customer needs.
- Oversee all aspects of MR operations, including SOPs for onboarding and field operations.
- Provide expert technical guidance on complex mobile robotics systems, sensors, actuators, and associated field instrumentation.
- Act as the primary point of contact for high-value clients post-deployment, fostering strong relationships.
- Lead data-driven decision-making to identify inefficiencies and improve processes across delivery, support, and customer engagement.
- Education: Bachelor's degree in Business, Operations, Engineering, or a related field (MBA is preferred).
- Experience: A minimum of 12+ years of progressive experience in operations management, industrial maintenance, field service, or a related field, with at least 5+ years in a leadership role.
- Technical Skills: Deep understanding of mobile robotics systems and aftermarket product ecosystems, with in-depth knowledge of sensors, actuators, and control systems.
- Requisites: Preferred candidates currently working with MR owners, a product company, or in the automotive industry.
Please share your resumes with the provided email address for consideration.
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