
Intern - Business Operations Analyst
2 days ago
In this role, you will gain valuable experience in a dynamic environment, working closely with various teams to support business operations. You will be responsible for analyzing cases, verifying documents, and managing databases.
Responsibilities:- Assist the operations team in daily activities, including case analysis, document verification, and database management.
- Support background verification checks for clients, ensuring accuracy and compliance with company policies.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries in a timely manner.
- Contribute ideas for process improvement and optimization.
- Make outbound calls to gather necessary information and follow up on verification requests.
- Maintain data confidentiality and security by adhering to established protocols and guidelines.
- Complete assigned tasks and projects within specified deadlines with high accuracy and attention to detail.
- A graduate in any field
- Strong communication skills, both verbal and written, with ability to interact professionally with clients and team members.
- Excellent organizational skills and ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
- Detail-oriented with keen eye for identifying discrepancies and inconsistencies in data.
- Ability to work independently as well as collaboratively within a team.
- Willingness to learn and adapt to new technologies and processes.
- Familiarity with call-making and telephone etiquette is preferred.
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