Voice Network Specialist

2 days ago

Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 2,50,000 - ₹ 6,00,000

Job Title: Voice Network Specialist

About the Role:

We are seeking skilled professionals to join our Voice NOC & Technical Assistance team. This role involves supporting and managing voice networks, troubleshooting VoIP services, and working closely with global vendors and carriers to ensure seamless operations.

Key Responsibilities:

  • Provide end-to-end support for telecom services—from ticket creation to resolution.
  • Manage & troubleshoot Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing.
  • Diagnose VoIP call issues (ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, one-way audio, DID, Toll-Free).
  • Monitor and manage network entities including routers, switches, NGN, soft switches, SBCs, gateways, and Tx equipment.
  • Perform proactive monitoring on Dialogic NGN, Sansay, Acme/Oracle SBCs, Cisco ONS, and other telecom hardware.
  • Collaborate with vendors on T1/T3 circuits, conduct head-to-head testing on transport layers.
  • Investigate and resolve fraud-related cases, and provide escalation support by analyzing SIP/SS7 traces, CDRs, switch logs.
  • Ensure SLA adherence and provide timely updates to customers and vendors.
  • Troubleshoot VoIP features (answering rules, music on hold, calling card services, etc.).
  • Work in a 24/7 rotational environment ensuring minimal service disruption.

Requirements:

  • Strong knowledge of CUCM (Cisco Unified Communications Manager), SIP/SS7 protocols, SBCs, NGN, and VoIP troubleshooting.
  • Familiarity with telecom hardware like Dialogic, Sansay, Acme/Oracle SBCs, Cisco ONS, routers, and switches.
  • Certifications such as CCNA Voice / CCNP Voice are an added advantage.
  • Excellent communication skills (oral & written).
  • Strong analytical and problem-solving abilities.
  • Ability to quickly learn and adapt to internal tools & applications.

  • Senior Voice Network Architect

    2 days ago

    Bareilly, Uttar Pradesh, India beBeeTelecommunications Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Summary:We are seeking an experienced telecommunications professional to join our team as a Cisco UCCE L3 Engineer.The successful candidate will be responsible for supporting and maintaining complex Cisco UCCE / UCCX / PCCE solutions and third-party call recording platforms.Key Responsibilities:Provide technical support and maintenance for Cisco UCCE /...

  • Voice Infrastructure Specialist

    3 days ago

    Bareilly, Uttar Pradesh, India beBeeVoiceSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a skilled professional to lead our Voice and Video infrastructure maintenance, implementation, and administration.Key Responsibilities:Implement IP Telephony L1 & L2 tasks using CUCM, Unity, UCCX, Voice Gateways, and Oracle SBC.Manage AV tickets, troubleshoot, fix, and replace Video Conferencing units, projectors, and AV...

  • Network Infrastructure Specialist

    17 hours ago

    Bareilly, Uttar Pradesh, India beBeeInfrastructure Full time ₹ 6,00,000 - ₹ 12,00,000

    Network Infrastructure SpecialistThe role of a Network Infrastructure Specialist is crucial in ensuring seamless communication and connectivity within an organization. As a key member of our team, you will be responsible for designing, implementing, and managing network infrastructure using Nexus 2K, 5K, 7K, and 9K platforms.

  • Voice Branding Specialist

    2 days ago

    Bareilly, Uttar Pradesh, India beBeeBrand Full time ₹ 80,00,000 - ₹ 2,00,00,000

    We're looking for a Creative Voice Branding Specialist who will shape the voice of our global AI voice platform. Your words will define the brand, tell its story and influence how the world perceives it.This is a unique opportunity to not only craft our narrative but also demonstrate to the world how an AI brand can be built to be both cutting-edge and...

  • Network Infrastructure Specialist

    2 days ago

    Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    **Job Title:** Network Infrastructure SpecialistAre you a network expert looking for a challenging role in designing and implementing complex network infrastructure? We have an exciting opportunity for a skilled Network Architect to join our team. As a Network Infrastructure Specialist, you will play a key role in developing comprehensive network solutions...

  • Senior Voice Infrastructure Specialist

    2 days ago

    Bareilly, Uttar Pradesh, India beBeeReleaseManagement Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Title: L3 UCCE and Release Management We are seeking a highly skilled and experienced professional to join our team as a Senior Support Specialist. The ideal candidate will have extensive experience in Cisco UCCE, UCCX, PCCE solutions, and related technologies. They will be responsible for providing top-notch support to our clients, resolving complex...

  • Enterprise Network Specialist

    2 weeks ago

    Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 24,00,000 - ₹ 26,00,000

    Job OverviewThis is an exciting opportunity to work as a Network Infrastructure Specialist, providing remote support to various customers in implementing and supporting enterprise networks.

  • Enterprise Network Security Specialist

    2 weeks ago

    Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a highly skilled and experienced engineer to join our team.The ideal candidate will administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.They will also manage voice recording platforms, oversee certificate lifecycle management, and monitor performance using LogicMonitor,...

  • Network Infrastructure Specialist

    2 weeks ago

    Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Network Infrastructure SpecialistWe are seeking a skilled Network Infrastructure Specialist to join our team.5-8 years of experience in network engineering and transformation, with expertise in Telco networks.Key Responsibilities:Design, build, and test network infrastructure links.Provision and assure customer circuits, with root cause analysis...

  • Network Growth Specialist

    1 week ago

    Bareilly, Uttar Pradesh, India beBeenetwork Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

    About This RoleWe're seeking a skilled professional to join our team as a Network Growth Specialist. In this role, you will be responsible for building and activating strong grassroots networks to grow our user base and community across key markets.