Multimedia Equipment Specialist

1 week ago

Pushkar, Rajasthan, India beBeeAudioVisualTechnician Full time
Job Overview

The AV Technician provides support for corporate AV/VC environments, analyzing problems and resolving issues with technical diagnostic skill sets.

This role involves high profile event support, audio, video, conferencing technology, projects, maintenance, and support.

  • Follows established procedures on routine work
  • Requires detailed instructions
Key Responsibilities:
  • Assist with installation of all AV equipment and displays, including audio and video conferencing equipment, distributed audio, digital signage, control systems, and presentation systems.
  • Help perform installation of structured cabling, including pulling, terminating, and testing cat5e/6, video, RGB, HDMI, DVI, and audio cables.
  • Ensure that SLAs and daily deliverables are met, including ticket updates.
  • Upload Crestron control programs to control processors and work with remote program teams on control system certification.
  • Assist with inventory, including weekly/monthly stock levels, returning product (RMA), and inventory DOA issues.
  • Follow all policies, standards, or safety guidelines required by the client.
  • Assist with problem solving and troubleshooting of any issue that may arise during an installation.
  • Perform equipment setups, breakdowns, and troubleshoot issues during events.
  • Perform all necessary pre-event checks as required.
  • Liaise with cross-functional teams and internal users before and during events.
  • Interface with end users and vendors to address requests and requirements.
  • Identify and solve issues that impact client conference rooms.
Required Qualifications/Skills:
  • High school diploma or general education degree (GED) and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience.
  • Ability to think and work independently.
  • Strong understanding of wiring and termination skills, as well as proper installation techniques of all AV equipment.
  • Excellent written and oral communication skills and strong customer service skills.
  • Understanding of reading/understanding architecture, electrical, structural & AV systems drawings.
  • Ability to work day, evening, or weekend shifts and travel to support distant events if required.
  • Valid driver's license and safe driving record.
Physical Demand & Work Environment:
  • Sit, stand, stoop, and bend for extended periods.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and handle office equipment.
  • Ability to climb ladder, scaffolding, or transported by lifts.
  • Ability to drive/operate a vehicle in a safe manner.
  • Regularly lift and transport up to 15 pounds, frequently lift and transport moderately heavy equipment up to 50 pounds.
  • Office-related tasks which may include prolonged sitting or standing.
  • Move from place to place within an office environment.
  • Use a computer.
  • Communicate effectively.

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