Quality Assurance Lead, Quality Process Optimizer

3 weeks ago


Hyderabad, Telangana, India myGwork Full time

This role is with myGwork, a company committed to fostering an inclusive environment for the LGBTQ+ community.

About Amazon

Amazon is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As a Quality Assurance Lead, you will work closely with cross-functional teams to ensure the quality and timeliness of daily tasks and performance of the Quality Assurance team.

Job Description

The Quality Assurance (QA) program is in place to guarantee final book files meet technical requirements. In this role, you will be responsible for improving quality, timeliness, and professionalism of daily tasks and performance of the Quality Assurance team.

Key Responsibilities:
  • Implement associate coaching and identify gaps in training based on trends
  • Effectively answer questions for Quality Assurance Specialists
  • Work autonomously to meet targets and timelines
  • Meet productivity targets
  • Analyze metrics, identify performance trends, and report data to management
  • Track and manage individual performance and suggest opportunities for professional growth
  • Foster effective relationships with both Quality Assurance Associates and Quality Assurance Specialists in a team environment
  • Maintain schedule adherence for the team
Requirements

To succeed in this role, you should have:

  • Experience using data to influence business decisions
  • Fluency in English, including reading, writing, and speaking
  • At least 1 year of program or project management experience
  • Experience handling operations teams and establishing new processes
  • Intermediate to advanced Excel proficiency
Preferred Qualifications

A plus if you have:

  • Experience in back office operations, escalation management, and troubleshooting environments
  • Knowledge of Basic SQL or Python
What You’ll Get

We offer a competitive salary range of $85,000 - $115,000 per annum, depending on your location and experience.



  • Hyderabad, Telangana, India Intellect Design Arena Ltd Full time

    About the RoleAs a Quality Assurance Lead at Intellect Design Arena Ltd, you will play a pivotal role in driving organizational execution excellence through advanced quality management and robust governance.The Corporate Quality Team is responsible for developing and implementing sophisticated methods and tools to enhance software processes, ensure...


  • Hyderabad, Telangana, India Genpact Full time

    We are seeking a seasoned Quality Assurance Lead to join our team at Genpact. In this role, you will be responsible for leading the Overall Knowledge Transfer, Knowledge Management, Quality Assurance as well as Policy Management for our Born in Cloud Hi-Tech Clientele.Key Responsibilities:Develop and implement training initiatives for Operating teams,...


  • Hyderabad, Telangana, India Backbase Full time

    We are seeking a highly skilled Lead Quality Assurance Specialist to join our R&D department at Backbase. This critical role will be instrumental in ensuring the exceptional quality of our Digital Banking solution.Key Responsibilities:Develop, enhance and execute comprehensive tests for both Android and iOS platforms.Collaborate with the team to refine and...


  • Hyderabad, Telangana, India Olectra Greentech Full time

    Job Title: Quality Assurance DirectorOlectra Greentech seeks a seasoned Quality Assurance Director to oversee quality processes across all stages of manufacturing and post-production.Estimated Salary:Rupees 2500000 - 4000000 per annum, based on experience and qualifications.About the Role:The ideal candidate will have extensive experience in quality...


  • Hyderabad, Telangana, India IPS Vantage Tech Services Full time

    Job Title:Quality Assurance Technical LeadAbout the Role:We are seeking a highly skilled Quality Assurance Technical Lead to join our team at IPS Vantage Tech Services. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of quality in our electrical installations, systems, and components.Key...


  • Hyderabad, Telangana, India Olectra Greentech Full time

    Job Title: Quality Assurance ManagerLocation: Olectra Greentech (Remote possible)Estimated Salary: ₹1,500,000 - ₹2,000,000 per yearAbout the RoleThe Assistant General Manager - Quality Assurance will oversee quality processes across all stages of manufacturing and post-production. This role focuses on maintaining high standards in incoming quality,...


  • Hyderabad, Telangana, India ABROAD JOBS OPPORTUNITIES Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Manager to join our team at ABROAD JOBS OPPORTUNITIES.This role involves developing standardized production, quality, and customer-service standards that drive business growth and excellence.


  • Hyderabad, Telangana, India Olectra Greentech Full time

    Job Description:The Quality Assurance Director will oversee quality processes across all stages of manufacturing and post-production. The ideal candidate is a seasoned professional with extensive experience in quality management within the commercial vehicle manufacturing industry.Key Responsibilities:Lead and manage quality assurance processes for incoming...


  • Hyderabad, Telangana, India Genpact Full time

    Job Title: Quality Assurance ExpertWe are seeking a highly skilled Quality Assurance Expert to lead our Overall Knowledge Transfer, Knowledge Management, Quality Assurance, and Policy Management initiatives. As a key member of our team, you will be responsible for driving adherence to TQP initiatives focused on elevating business KPIs.The successful...


  • Hyderabad, Telangana, India Tech Mahindra Full time

    As a Quality Assurance Specialist at Tech Mahindra, you will play a pivotal role in advancing the quality and consistency of curated assets across our Content Moderator Position.Company Overview:Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. Our company aims to leverage...


  • Hyderabad, Telangana, India Lee Pharma Limited Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance Manager to join our team at Lee Pharma Limited. As a key member of our quality assurance department, you will be responsible for ensuring that all products meet the required standards of quality.The successful candidate will have a strong background in quality control and assurance, with...


  • Hyderabad, Telangana, India Backbase Full time

    Job Title: Senior Quality Assurance Engineer\helpersAbout the Role">This position requires a skilled software quality assurance engineer to lead the team in ensuring the highest level of product quality. The ideal candidate should have extensive knowledge of software testing, automation, and agile methodologies.About Us", "backbase", "a leading provider of...


  • Hyderabad, Telangana, India MCO (MyComplianceOffice) Full time

    About MCOMCO is a pioneer in the compliance technology industry, renowned for its innovative approach to risk management. As a global leader, we provide cutting-edge solutions to our clients, ensuring they maintain the highest standards of conduct. Our commitment to excellence has earned us recognition as a world leader in compliance management.Our SaaS...


  • Hyderabad, Telangana, India Darkblue Devops Full time

    About the JobWe are seeking a Quality Assurance Manager to lead our QA team at Darkblue Devops. In this role, you will be responsible for overseeing the testing process, identifying and documenting defects, and collaborating with development teams to resolve issues.Responsibilities:Lead the QA team to ensure high-quality software products.Develop and...


  • Hyderabad, Telangana, India Quadrant Technologies Full time

    About the Company">Quadrant Technologies is a leading provider of IT consulting, development, quality assurance, implementation, technical support, and staffing services on a global delivery platform. We are committed to delivering high-quality solutions to our clients across the world.">Responsibilities">- Design, develop, and maintain automated test...


  • Hyderabad, Telangana, India NTT DATA Business Solutions Full time

    We are seeking an experienced SAP Quality Assurance Professional to join our team. As a Scrum Master and Quality Analyst, you will be responsible for ensuring the optimal and stable operation of complex SAP applications.About UsNTT DATA Business Solutions is a global leader in value-added SAP solutions with over 10,000 employees across more than 30...


  • Hyderabad, Telangana, India myGwork Full time

    This role is based in a supportive environment with myGwork, an inclusive employer and a member of the largest global LGBTQ+ business community platform.The Quality Assurance (QA) program ensures final book files print according to technical requirements. As a Quality Assurance Lead, you'll improve quality, timeliness, and professionalism of daily tasks and...


  • Hyderabad, Telangana, India Openplay Technologies pvt Ltd Full time

    Job Description:We are seeking an experienced Mobile Application Quality Assurance Lead to join our team at Openplay Technologies. As a key member of our QA department, you will be responsible for leading a team of QA testers and fostering a collaborative and efficient testing environment.The ideal candidate will have a strong background in mobile app...

  • Lead QA Tester

    4 weeks ago


    Hyderabad, Telangana, India P99SOFT PRIVATE LIMITED Full time

    Job DescriptionWe are seeking a Lead QA Tester to join our quality assurance team and lead our automated software quality assurance efforts.Main Responsibilities:Develop and implement automated test scripts using tools like Selenium or Cypress.Design and execute API test cases using tools like Rest-Assured or Postman.Collaborate with cross-functional teams...


  • Hyderabad, Telangana, India FedEx ACC Full time

    About FedEx ACC IndiaFedEx ACC India serves as a strategic technology division, focusing on developing innovative solutions to enhance productivity and minimize expenses. These solutions update our technology infrastructure to provide outstanding customer experiences.Key Responsibilities:Lead the development and execution of software quality methods and...