Operations Excellence Leader
3 days ago
We are seeking a dynamic and strategic leader to drive operational excellence across multiple campaigns. The successful candidate will be responsible for delivering top-tier service for our clients, ensuring key performance indicators (KPIs) are consistently met while fostering a people-first culture that puts frontline employees first.
Key Responsibilities:- Lead and oversee the performance of multiple campaigns, ensuring goals and KPIs are consistently achieved.
- Directly manage team members across functions, providing guidance and support to ensure high levels of performance.
- Monitor and manage workforce planning, staffing, training, and quality assurance across operations.
- Drive a culture of performance, accountability, and employee development by implementing strong coaching and feedback mechanisms.
- Collaborate with cross-functional teams and senior management to ensure alignment with business objectives and client expectations.
- Bachelor's Degree in Business Administration, Management, or a related field.
- Minimum of 3 years' experience in an operations leadership role, preferably in BPO / contact center environments.
- Proven experience managing large teams, with direct oversight of at least 600 FTEs.
- Strong proficiency in MS Office and Google Workspace applications.
- Demonstrated ability to meet or exceed performance and client satisfaction goals.
- Excellent communication, customer service, and stakeholder management skills.
- Opportunity to work in a fast-paced and dynamic environment
- Chance to develop and implement process improvements
- Collaborative and supportive team environment
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Executive Operations Leader
2 days ago
Mohali, Punjab, India beBeeOperations Part time ₹ 10,00,000 - ₹ 15,00,000Job Profile Overview:The primary function of this role is to oversee the operational activities of the organization, ensuring seamless communication and collaboration between clients and employees.Key Responsibilities:Operational leadership involves managing day-to-day operations, including supervising staff and delegating tasks effectively.This position...
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Operations Team Lead
4 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring | Team Leader – Operations (Chat & Email Process) Location: MohaliJoin the global leader in digital business services and take the next step in your career Role: Team Leader – Operations Process: Non-Voice (Chat & Email) Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred)
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Operations Team Lead
4 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring | Team Leader – Operations (Chat & Email Process) Location: Mohali Join the global leader in digital business services and take the next step in your career Role: Team Leader – Operations Process: Non-Voice (Chat & Email) Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred)
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Operations Team Lead
1 week ago
Mohali, Punjab, India TP Full timeWe're Hiring | Team Leader – Operations (Chat & Email Process)Location: MohaliJoin the global leader in digital business services and take the next step in your careerRole: Team Leader – OperationsProcess: Non-Voice (Chat & Email)Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred) Key Responsibilities: Drive team...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring – Assistant Manager Operations || Mohali Are you a dynamic leader with experience in international telecom processes? Position: Assistant Manager || Operations Location: Mohali Experience: 5+ Years in an international Telecom Process will be preferred Key Skills: Team management, performance coaching, process optimization, KPI achievement Why...
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Assistant Operations Manager
1 week ago
Mohali, Punjab, India TP Full timeWe're Hiring – Assistant Manager Operations || MohaliAre you a dynamic leader with experience in international telecom processes?Position: Assistant Manager || OperationsLocation: MohaliExperience: 5+ Years in an international Telecom Process will be preferredKey Skills: Team management, performance coaching, process optimization, KPI achievementWhy Join...
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Business Operations Manager
9 hours ago
Mohali, Punjab, India beBeeLeadership Full time ₹ 40,00,000 - ₹ 45,00,000Business Operations Manager At our organization, we are seeking a skilled and experienced Business Operations Manager to lead our team. Job Responsibilities: We are looking for someone who can optimize resource allocation to minimize losses through effective planning. This person will be responsible for monitoring key performance indicators (KPIs) and...
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Cybersecurity Leader
20 hours ago
Mohali, Punjab, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000About the Role">We are seeking a seasoned security professional to lead our security engineering efforts.">Key Responsibilities:">">Conduct and oversee vulnerability assessments to identify and mitigate security vulnerabilities across systems and applications.">Implement and manage system security tools to monitor, detect, and respond to security threats in...
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Mohali, Punjab, India beBeeAcademic Full time ₹ 20,00,000 - ₹ 24,00,000We are seeking a skilled Academic Leader to join our institution as a Professor in the Department of Pharmacy.The successful candidate will have expertise in teaching, research, and innovation at undergraduate, postgraduate, and doctoral levels in core and allied areas of Pharmacy (Pharmaceutics, Pharmacology, Pharmaceutical Chemistry, Pharmacognosy,...
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Trade Operations Specialists
2 weeks ago
Mohali, Punjab, India Bunge Full timeBunge is a global agribusiness and food company connecting farmers to consumers worldwide. They are involved in the processing of oilseeds, production of vegetable oils, and global trading of grains and other agricultural commodities. With operations in over 40 countries and employing approximately 37,000 people, Bunge manages an integrated network from farm...
