
Global Customer Service Associate
4 days ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and live chat.
The ideal candidate will have excellent communication skills, both verbal and written, and a strong customer-centric mindset. You will work collaboratively with the team to maintain high service standards and enhance customer satisfaction.
Key Responsibilities:
- Provide outstanding customer service through various communication channels.
- Respond to customer inquiries and service requests in a clear and concise manner.
- Investigate and resolve customer issues related to accounts, transactions, and other services.
- Maintain detailed and accurate records of customer interactions and transactions.
To be successful in this role, you will need to possess the following skills and qualifications:
- 0-2 years of experience in a customer support role, preferably in the banking or financial services industry.
- Excellent communication skills in English, both verbal and written.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced, target-driven environment.
As a valued member of our team, you will enjoy the following benefits:
- A competitive salary and a clear path for career growth in the banking and financial services industry.
- Comprehensive training to make you a service expert.
- Cab facility for a safe and convenient commute.
We offer a dynamic and supportive work culture that is committed to making a positive impact in the world of financial services. If you're ready to start your journey with a global leader, apply now
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