FMCG Domain Workflow Expert
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We are seeking a highly skilled ServiceNow Workflow Specialist to join our team. The ideal candidate will have expertise in designing, developing, and integrating workflows on ServiceNow with MDM platforms like Informatica and Stibo.
Key Responsibilities- Workflow Design and Development: Design and implement ServiceNow workflows for SKU creation and product data processes.
- Integration: Integrate workflows with MDM platforms (Informatica MDM, Stibo STEP).
- Support and Enhancement: Support and enhance Skelta BPM workflows.
- Requirements Gathering and Solution Development: Gather business requirements and translate them into workflow solutions.
- Workflow Lifecycle Management: Lead workflow lifecycle: design, testing, rollout, and support.
- Training and Workshops: Conduct workshops, training, and demos for business teams.
- Compliance and Scalability: Ensure workflows meet performance, scalability, and compliance standards.
- 6–8 years of workflow development and integration experience.
- Hands-on expertise in ServiceNow workflow design.
- Experience with FMCG domain (SKU lifecycle, product data management).
- Integration knowledge with Informatica MDM and Stibo STEP.
- Experience in Skelta BPM workflow design and support.
- Strong communication and problem-solving skills.
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