Data Conversion Specialist
1 month ago
ModMed is a leading provider of cloud-based software solutions for the healthcare industry. We're passionate about empowering doctors and patients to take control of their care through innovative technology.
Job SummaryWe're seeking a highly skilled Data Conversion Consultant to join our team. As a Data Conversion Consultant, you will be responsible for managing and executing data conversion projects, including practice management conversions, clinical discrete data conversions, and document load conversions.
Key Responsibilities- Obtain information from customers and vendors necessary to perform a data conversion project.
- Analyze legacy data to estimate/benchmark project scope and length.
- Run and test converted data according to technical specifications.
- Perform data corrections through analyzing data for errors and formulating corrective procedures.
- Resolve technical issues with conversion.
- Develop and execute database queries as required.
- Perform all data conversion activities and tasks necessary to assure the data is imported properly before going live.
- Work in close partnership with cross-functional teams across the organization to define business rules and cleansing requirements for the data transformation process.
- Archive and setup environment for EMR data conversions.
- Document all progress related to the project using all applicable tools.
- Communicate with customers undergoing implementations to clarify new cases, follow up on open cases, monitor progress, and ensure satisfaction.
- Provide post-live support for a designated period of time followed by a transition to Client Services.
- Provide recommendations on industry leading best practices, services, and systems used for the improvement of data quality.
- Work with other team members to efficiently troubleshoot issues related to data migration.
- Initiate application upgrades with appropriate parties when necessary to complete the data conversion project.
- Refer cases to appropriate departments for issue resolution when necessary and follow up to assure timely completion.
- Provide support and communication via email, phone, and in person.
- Be a hands-on, active team member of the Data Services organization.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
- Perform tasks off-hours as needed to complete specific projects or tasks.
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
- Project management and successful customer service delivery experience. Typically requires 1-3 years of relevant experience or equivalent combination of experience and education.
- Data manipulation, handling, and mapping is required.
- SQL, CSV files, and mastery of Excel.
- Knowledge of Data Conversion Tool and best practices.
- Proficient in various business applications and tools, including but not limited to gSuite, Windows 7, 8, 10, Microsoft Office Suite, VPN Clients, and Remote access software.
- Ability to read, interpret, and create technical documents such as data conversion specifications and procedure manuals.
- Maintains a positive and open attitude to change with an ability to adapt to new situations.
- Ability to quickly learn, analyze, understand, and convey complex information.
- Ability to speak effectively to groups of customers or employees.
- Excellent verbal and written communication and interpersonal skills.
- Ability to effectively work independently and coordinate team effort.
- Must have experience in developing and integrating business processes.
- Knowledge of clinical workflow and operations is preferred.
At ModMed, we believe it's essential to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
- 401(k) Plan with immediate vesting in the company matching contribution.
- Generous Paid Time Off and Paid Parental Leave programs.
- Company-paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs.
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles, and remote availability.
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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