Guest Experience Coordinator

5 days ago


Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full time
Join Our Team of Luxury Professionals

We are seeking a dedicated and experienced Guest Relations Specialist to join our team in Bangalore. As a key member of our team, you will play a pivotal role in managing guest experiences and ensuring exceptional customer satisfaction within a luxury setting.


Our Company Culture

C. Krishniah Chetty & Co is a people-focused organization, committed to delivering exceptional experiences that exceed our customers' expectations. Our team of experienced professionals is dedicated to providing outstanding service and support to our guests.


Key Qualifications
  • Proficiency in using customer relationship management software to manage and analyze customer interactions and data throughout the customer lifecycle.
  • Experience in utilizing hospitality management systems to effectively handle day-to-day operations, reservations, and customer communications.
  • Strong conflict resolution skills to manage and resolve issues amicably, ensuring a satisfactory outcome for both the customer and the company.
  • Multilingual communication abilities to cater to our diverse client base and ensure clear, effective communication in numerous languages.


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